07/07/2026
Hi guys,
Unfortunately we've had quite a few severely matted dogs recently. When the coat is like this it damages our blades and as they get hot we have to change the blades regularly to avoid it burning the dogs, this means we are having to replace blades quite regularly and these blade are very expensive. We cannot brush these mats out as it is very painful for the pups and as always our priority is the pups welfare. We've kept our prices as low as possible to make it easier for our clients to have your pups groomed regularly to avoid matting. We do recommend having your pups groomed every 6 to 8 weeks with regular brushing from owners between appointments. When we're grooming matted dogs this puts us behind on our next appointments aswell. Due to the cost of the blades we have no choice but to now start adding a matting fee of £10 per dog to help cover the costs of new blades.
Please watch the video included in this message on the best way to brush your dogs between grooms, if you have any questions please get in touch.
Thank you for your continued support,
Nic, Charlotte and the team