Pooches Palace

Pooches Palace Professional dog grooming service please private message to book

Arlo 🥹🥰
04/08/2025

Arlo 🥹🥰

Winston 🥺💙
02/08/2025

Winston 🥺💙

The perfect pom 💙😍 Leo
01/07/2025

The perfect pom 💙😍 Leo

⸻📣Important Notice Regarding Matted Dogs & Equipment Damage📣Dear valued clients,I want to take a moment to explain an im...
01/07/2025



📣Important Notice Regarding Matted Dogs & Equipment Damage📣

Dear valued clients,

I want to take a moment to explain an important update regarding dogs arriving with severe matting.

Matted coats cause significant damage to my professional grooming equipment — especially clipper blades and scissors. I invest in the best and most expensive blades available to ensure a smooth, comfortable groom for your dog, and I take great pride in using only top-quality tools. This one blade alone cost £48! And one pair of scissors £200+

However, when these tools are used on heavily matted coats, they become blunt, damaged, or even broken far more quickly than usual — resulting in costly and frequent replacements. Somthing I’ve previously absorbed myself.

To help cover the cost of this wear and tear, I will now be introducing a £15 fee for dogs arriving with matted coats.

This fee goes directly towards maintaining the quality of equipment needed to provide your dog with the safest and most professional grooming experience possible.

If you’re unsure whether your dog may be getting matted between appointments, I’m always happy to offer advice on coat care at home.

Thank you so much for your understanding and continued support.
Chelsea ❤️

❤️
30/06/2025

❤️

WHAT YOU DON'T SEE AT THE DOG GROOMERS.......
You dropped your dog off at the salon and picked them up few hours later - fluffy, fresh, and happy. But what you saw was just the tip of the iceberg.

You didn’t see your groomer arrive early to open up the salon, disinfect tools, lay out fresh towels, and check the day’s appointments. You didn’t see them look over your dog from nose to tail before even lifting a brush - checking the coat condition, skin, eyes, ears, nails, and weight.

You didn’t see the careful way they clipped around a wriggly paw, or how they paused to let your dog calm down during the bath. You didn’t notice the matting hidden beneath your dog’s topcoat, or the way the groomer worked slowly to avoid hurting the skin beneath it.

You weren’t there when they spotted a red patch of irritated skin, or a small lump you hadn’t noticed. You heard them gently mention it to you at collection - not to worry you, but because they genuinely care about your dog’s wellbeing.

And after you left, you didn’t see the clean-down , the floor swept, tables cleaned, blades oiled, messages replied to, notes written up for your next visit, and laundry on again.

All of that… for a price that’s often lower than what you’d pay for your own haircut. And your hairdresser?
They don’t have to bathe you, clip your nails, or hold you still while you try to bite the brush.

The truth is ……. dog grooming is so much more than a haircut.

It’s about health, hygiene, comfort, and trust. It’s about knowing dog anatomy, coat types, skin conditions, behaviour management, handling skills, and safe sc******ng techniques. It’s a profession that takes training, practice, and patience.
Most groomers got into this work because they love dogs. But that doesn’t mean they shouldn’t be paid fairly for the physical, emotional, and skilled work they do every single day.

If your dog leaves their groomer happy, healthy and looking good - it’s not by luck. It’s because you have got a good groomer.
So next time, take a moment to thank them. Leave a review.

Tip them if you can. And above all - don’t undervalue them.
They’re doing far more than just washing the dog.

If you want to know more about the trade association for pet groomers and how we support them, contact the British Dog Groomers Association a division of the Pet Industry Federation www.petfederation.co.uk

Such a gorgeous boy 💙 Ted
30/06/2025

Such a gorgeous boy 💙 Ted

Flo 💛
24/06/2025

Flo 💛

19/06/2025

🌡️ Important Announcement: Appointment Cancellations Due to Extreme Heat 🐾 ☀️

Due to the current high temperatures, we have made the difficult decision to cancel select grooming appointments over the next few days. The safety and well-being of your pets is our top priority, and extreme heat can pose serious risks—especially during grooming sessions that involve dryers or transport.

We understand how important grooming is, but overheating and heatstroke are very real dangers for dogs in these conditions. We’re taking this step out of love and caution for your furry family members.

🐶 What This Means:

If your appointment is affected, we will contact you directly to reschedule.
We are monitoring the forecast and will reopen as soon as it’s safe to do so.
Thank you for your understanding, patience, and support. Please keep your pets cool and hydrated—if you need tips on how to help them cope with the heat, feel free to reach out!

Stay safe & cool 💦 😎
Chelsea ❤️

Pug x3 ❤️
24/03/2025

Pug x3 ❤️

Izzy 💛👑🤎
05/03/2025

Izzy 💛👑🤎

Preston 🐻🥹🤎
05/03/2025

Preston 🐻🥹🤎

Address

15 Thorburn Street
Sunderland
SR68HY

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

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