23/08/2024
🐕🐩🐶🐕🐩🐶🐕🐩🐶🐕🐩🐶🐕🐩🐶
Morning everyone, as many of you are aware, most dog groomers do not book on a yearly basis, but due to having such loyal and regular customers, doing it this way has proved to be more beneficial for everyone to work in this manner.
As many of you know, over the last few weeks or so, I have been trying to sort out next years calendar, its not been one of the easiest things to do as you can imagine, as not everyone is in a position to be flexible due to work, school runs etc etc and can only make certain days and times….anyways In a nutshell I have tried to accommodate all of my customers as best as I can, however, is does not mean that this comes without the odd hitch.
Due to being full, many customer appts may well coincide with other customer appointments and I have had no alternative but to move that appointment to the next available date which in some cases could work out between either 1 day, or unfortunately 2/3 weeks time… in other words your interval days may be longer than you would like.
Obviously I will be continuing with a cancellation list, and on request will be able to add those who have a little wait inbetween grooms, just incase an appt becomes free.
If for whatever reason, you have had to cancel your appt and are added to the cancellation list, and due to being fully booked, it is not guaranteed that an appt will become available before your next appt, so unfortunately it will be a matter of waiting until your next booking.
I will contact the next person on the canelllation list if an appt becomes available, even if it is short notice, and if there is no response from that person within a suitable time, I will offer it to the next customer.
Please please do not inundate me with texts/messages/home visits… yes home visits! for a cancellation as the answer will be the same….
I will try to keep the list down as best as I can, which means that if I am ahead of schedule or working a tad later I will make contact with the next person, meaning it will be short notice.
This year I will be writing your future appointments on a card, and handing them to you on your next appointment, so please keep it in a safe place as when I finish work, and due to my own personal commitments I will not be in a position to continually send texts of appt dates due to the loss/deletion of the previous dates that were given.
Now to the big “C” word…Christmas….
My last working day is Saturday 14th December, and my return to work date is Friday 3rd January 2025, from then on all Saturday appointments will start at 09:00 not 09:30… the rest of the week will be 09:30.
Due to personal reasons, many, if not, all of you are aware It is necessary for me to have 2 days off per week, one definitely being a Monday for the foreseeable future, the other is for a separate appt that does not always fall on the same day, so like last year if my appt does fall on your furbaby’s groom day I will be able to swap it with my day off that same week…if that makes sense!
So, I think that is it for the moment, except I would like to thank you all again for your continued loyalty and look forward to seeing you and your little ones all very soon.
🐶🐕🐩🐶🐕🐩🐶🐕🐩🐶🐕🐩🐶🐕🐩
Tracey
PAWFECT CUTS ❤️
