12/05/2026
*** TO ALL CUSTOMERS: PLEASE READ 📣🐾 ***
Change is never easy… but sometimes, it’s exactly what’s needed to grow.
After much thought and planning, we have made the decision to reduce our little retail shop and its opening hours from 1st June 2026. This hasn’t been an easy choice, but it allows us to focus more of our time and energy on the services we know matter most to you and your dogs. As a lot of you know, either Naomi or myself (Meg) are always in reception 7 days a week completing admin as well as minding the shop. This can be greatly limiting and stressful when there are other tasks we want to manage around the whole 100 acre site. Though we are deeply sorry to those who regularly shop with us, reducing the shop stock and opening hours allows for us as management to have much more flexibility in the working day.
- We will still be selling the Early Paws branded kibble and the Raw Treat Pet Food blocks which you can buy between the hours of 9am-10.30am and 3pm-4.30pm 7 days a week.
- With regards to our boarding kennels, everything will remain the same. Our check in-check out times have always been between 9am-10.30am and 3pm-4.30pm. Reception will be open during these times but closed outside of these times going forward.
- With regards to our secure field hires, we have now finished successfully trialling our online payments system which means that service runs digitally without the need to pay in reception. This online service will now continue permanently.
- We're excited to announce that most of the old retail space will be part of an expansion of the onsite groomer — Cheshire Canine Salon. This means more availability, more care, and even more pampering for your furry family members. This will take some time for us to build but Opal will keep you up to date on how to access the salon on her own grooming page.
- There will be a new doorbell situated on the reception door so that, should it be locked, we as management are still contactable for emergencies/volunteer visits etc. We are always contactable via email and voicemails too.
We understand that change can feel uncertain, and sometimes even a little unsettling, but please know — every decision we’re making is with the future in mind. These changes will help strengthen the business, allowing us to continue providing the care, safety, and service your dogs deserve for many years to come 🐾.
Thank you for your continued support, trust, and understanding. It truly means the world to us.
With gratitude,
Meg & Naomi 🐶💖