Ian Mackay The Dog Listener

Ian Mackay The Dog Listener I have been helping owners since 2007 so that their dogs are relaxed and a pleasure to own.

04/05/2026

This is a cautionary tale of how a perfectly normal situation can rapidly become a complete nightmare.
I recently had a dog boarding with me while the owners were on holiday. We operate an 'airlock' principle when entering or leaving the house, where any boarding dogs are located in the living room, behind a closed door, before the front door is opened to ensure they are secure. This has worked faultlessly since I started boarding dogs in 2022.
On Friday evening, I thought I had checked and proceded to take two other boarding dogs home. Another boarder was actually in the hall also, rather than in the living room as I had thought. As I opened the door to leave, the third dog escaped. Absolutely my fault
A moment's inattention from me lead to the situation that a dog was running around loose from Friday at 7pm to Monday at 12pm when he was eventually secured by someone in a passing car, some 65 hours later. In the meantime, a large number of the owners' families, my family, friends and neighbours were involved in searching from early morning to late at night trying to locate him. Several people with drones, and a sniffer dog organisation were drafted in to help, all without success.
The amount of stress, anxiety and worry caused to the owners, their family and me was obviously horrific - all of which was completely avoidable.
As canine professionals, we have the trust of dog owners that we will take all necessary steps to keep their dogs safe and secure while we have them with us. I have never lost a boarding dog before and I will be ensuring that it will never happen again. The last 3 days have been the most stressful of my life.
The moral is to always check, never assume, because the consequences can be massive. Fortunately a good outcome in this case but that could so very easily not have been the case.

Well where to start... We have a 6 month old Beagle pup whose biting was almost out of control! It was far past the pupp...
11/12/2022

Well where to start... We have a 6 month old Beagle pup whose biting was almost out of control! It was far past the puppy biting stage and I was desperately looking for help, I had read The Dog Listener book by Jan Fennell and starting seeing if there was anyone local and up popped Ian. I inquired on his website and he almost immediately contacted me back and when we spoke he just understood. I think when you have problems with your pup, you think you're the only one but Ian assured me it wasn't uncommon for these issues to happen, which was amazing! He came to our house and worked with us for a really good amount of time as I had a LOT of questions for him ha! We've been working with Ian's methods now for just over a month and honestly, we now have a exceptionally well trained pup, that almost blows people away! He of course, is still only 6 months old and can be naughty but that's the fun of having a puppy... right? I cannot recommend Ian highly enough and if you have any issues with your dog that you would like sorted, just give Ian a call! He is so helpful and a really relatable guy! He will give you lots of worksheets to help with very specific issues too! Thank you Ian! You are Brilliant! https://bit.ly/3ByrOoH

We needed some help with our 1 year old French bulldog we had rescued and so I looked online for help, I read some revie...
08/12/2022

We needed some help with our 1 year old French bulldog we had rescued and so I looked online for help, I read some reviews of dog listeners/trainers who others thought were a scam or a were a waste of money so when we picked Ian (after reading his good reviews) We were still very anxious, would he really be able to help us? Would the experience be just a big waste of money but within a few minutes of meeting Ian we were put at ease, he really knows what he is doing and he was patient and kind. We learnt a lot on the first visit and he took his time to help. He then returned to us after a year not once but twice for the same initial amount… how many businesses do you know that return twice for free?? He provided us with a lovely printed tailored booklet and has responded to all emails/texts I have sent him. I honestly cannot recommend him enough, we now have 2 frenchies and he has helped us with both of them now, covering barking, separation anxiety, not welcoming guests in the house and pulling on the lead. If you live in his region don’t hesitate to get him in you won’t regret it! https://bit.ly/3ByrOoH

We have a feisty three year old Labrador who was reactive on the lead and had got into several scraps with other dogs. I...
05/12/2022

We have a feisty three year old Labrador who was reactive on the lead and had got into several scraps with other dogs. Ian gave us clear strategies to follow and we saw a difference straight away. Now two months later we have a dog who is a pleasure to walk and is comfortable in her own skin. Not perfect but definitely a huge improvement. Would highly recommend. https://bit.ly/3ByrOoH

Totally amazing service from Ian. His advice and training with our cockapoo Dora was great. I am very impressed and woul...
02/12/2022

Totally amazing service from Ian. His advice and training with our cockapoo Dora was great. I am very impressed and would highly recommend. Thank you Ian. https://bit.ly/3ByrOoH

Since we have started working with Ian, we have noticed a massive improvement in the behaviour from our rescue dog Storm...
29/11/2022

Since we have started working with Ian, we have noticed a massive improvement in the behaviour from our rescue dog Storm in a very short time. Storm had a few issues that were causing stress and anxiety for both us and Storm, such as pulling on the lead, poor recall, reactive to other dogs and whilst in the house reactive to things outside. Ian has given us the tools and techniques to address these behaviours. He is very professional, friendly and gives clear, direct instruction and talks you through everything. We still have work to do but Storm is already 100x better and Ian has given us hope that we can have stress free non-reactive dog walks and home life with a happy dog. Would thoroughly recommend. https://bit.ly/3ByrOoH

Ian��s calm , patient, inclusive and encouraging approach has helped us many times with our dogs.He is so helpful, suppo...
23/11/2022

Ian��s calm , patient, inclusive and encouraging approach has helped us many times with our dogs.
He is so helpful, supportive and excellent value for money.

Ian was very understanding when helping with my other breed reactive foster, within a week we are seeing fantastic resul...
20/11/2022

Ian was very understanding when helping with my other breed reactive foster, within a week we are seeing fantastic results, Ian is always available for follow up calls and advice.

Definitely reccomend https://bit.ly/3ByrOoH

Ian was very helpful and started to work with us and our doggy straight as he came in. He has lost of experience and kno...
17/11/2022

Ian was very helpful and started to work with us and our doggy straight as he came in. He has lost of experience and knows how to help doggies and owners . I would recommend Ian to everyone. https://bit.ly/3ByrOoH

Address

Doswell Avenue, Ampfield
Romsey
SO510DL

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9am - 6pm
Sunday 9am - 6pm

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