23/05/2026
I'm just going to take a minute to reiterate my no show policy guys.
The amount of no shows I've had recently it's just not fair. I appreciate we all have stuff going on but I also have stuff going on and I'm here for your appointments every day, just like you go to work even with things going on.
If you don't show for your appointment, I WILL NOT groom your dogs again without payment for missed appointment. This policy standard for everyone, it's the only way I can keep my business running smoothly. No payment will result in needing a new dog groomer. It not my responsibility to remind people about their appointments and I will not chase you to turn up. So for everyone who hasn't shown to their appointment if you haven't paid for the missed appointment please know your block booking has been removed, I spend hours probably days at the end of the year block booking you all for the year to come so you don't miss out on a slot, please put them in your calendar on your phone!
Thank you