Spot On Dog Groomers Redcar

Spot On Dog Groomers Redcar NEW GROOMING SHOP OPENING 1st SEPTEMBER 2020
79 Station Road REDCAR! Please call or message to book an appointment or if you have any enquiries!

04/12/2023

Morning 😊

After having a few no shows especially today we have made the decision that after Christmas all bookings will need a 50% deposit to secure your booking.

I really didn't want to do this as 98% of my customers are amazing and give me notice when having to cancel which then gives me enough time to look at cancellation list and fill the appointment slot but just that small minority of people who give no notice and just don't turn up.

We will also be getting rid of the card machine after Christmas as this is becoming more expensive each month to run and I don't want to have to increase your grooms again.
Will be cash only or bank transfer but bank transfer will have to be done before leaving the salon as again a few people say I have no signal can I do it when get home and I have allowed this and have at least 5 people who just never bothered to pay which in return is a huge chunk of money lost.

We will be finishing on the 19th this year and we have a few slots where we can squeeze you in as doing quite alot of late nights but be quick because once there gone there gone and I will not be adding an extra days like I usually do.

The shop will be restocked over Christmas period ready for January, it's taken a long time to re stock the shop part after being broken into 2 years ago and them taking everything.

One last thing we are adding dog walking to our services, this will only be 3 days a week and have 2 very knowledgeable ladies who have taken this opportunity. Full details will be put on in due course
Thankyou 😊

08/11/2023

🐶 Appointments 🐶

We have a few appointments left for November as added a few late evenings through the month.

Book now to avoid disappointment

Thankyou 😊

19/10/2023

❗Notice ❗

Anyone who has an appointment on Saturday and into the next week, will be cash or bank transfer at time of appointment, the card machine is down, hoping to have it sorted by next week.

Thankyou 😊

19/10/2023

Added 2 extra days next week for late nights, Wednesday 25th and Friday 27th

Thankyou 😊

18/10/2023

We have decided to do another late night tomorrow and Saturday. We have had a few cancellations for this week.

I have tomorrow at 2.30pm, 3.30pm 4pm and 5pm available and the same for Saturday

Thankyou 😊

18/10/2023

I have been on just 3 and 4 days a week for a while due to personal reasons but with Xmas coming very soon I have opened a few extra days in November as I will be finishing early this year for Xmas.

2nd Nov @ 12pm, 1.30pm
3rd Nov @ 11am, 12.30pm, 1.30pm and 2.30pm
9th Nov @ 12.30pm
14th Nov @ 1.30pm
16th Nov @ 11am, 12.30pm
24th Nov @ 1pm and 2.30pm

02/10/2023

🐕 Notice 🐕

We have added some late nights to our December appointments.

Book now to avoid disappointment

26/09/2023

🐶December appointments🐶

Could anyone who hasn't booked their Christmas 🎁 appointment, please do so, we have a few left but I am pretty booked up until end of January. I have decided I will be finishing on 19th December this year.

Thankyou ☺️

18/09/2023

Now the school holidays are over I will be resuming to my normal hours and days. I will still be limiting my days to only 3 or 4 days a week until probably after Christmas and New year.

We only have limited appointments available until the new year now, I will get back to everyone messages and missed calls this week.

Once I have got back to everyone who has messaged I will put some availability on my page.

Thankyou

20/08/2023

❗Polite Notice ❗

With it being the summer holidays I always take time off to spend with my daughter. I will get back to everyone when I return tomorrow and Tuesday.

I most definitely won't be answering phone calls and messages at stupid o'clock in morning or night. My time away from work is to be spent with my daughter and only my daughter. We do not have any appointments available until September now and I can't even squeeze anyone in until the kids go back to school.

If I don't answer your phone call on the first or 2nd try it is not acceptable to carry on ringing up to 15 times one after the other and then send ???? In a message especially new customers.

I have had to remind people and write the same status several times over the last 2 years. My daughter will always come above opening the salon for whatever reason it may be. So politely if you can't get me on a phone call please send a text staying who you are and what you would like and once I return to work I can go through messages and get back to everyone.

Thankyou
Louisa

26/07/2023

🐶 August appointments 🐶

12th @ 1pm (full groom) (fully booked)
18th @ 12.30pm, 1.30pm (full groom) (fully booked)
22nd @ 1pm (bath and tidy) (fully booked)
29th @ 12.30pm, 1.30pm (full grooms)

Will post September appointments near to end of August but September is filling up aswell.

Book now to avoid disappointment

Thankyou
😊

13/07/2023

🐶 NOTICE 🐶

After getting disheartened 2 years ago when our salon was broken into and taking majority of what was in the shop part. I said I would never replace the stock and have another shop.

We have been asked so many times about the shop part and I have always said no but I think over the summer we will have about 2 weeks off to restock the front of the shop and make some changes within the salon.

Just putting the feelers out to see if you as customers this is something you would want aswell?
What would you like to be sold?
What would you buy?

Let me have some feedback

Thankyou

Address

Station Road
Redcar
TS101

Opening Hours

Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm

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