16/06/2025
🐾 Appointment Policy Update 🐾
Due to an increase in last-minute cancellations and no-shows in recent weeks, I will now be implementing a cancellation policy.
• Cancellations with less than 24 hours’ notice will incur a 50% fee.
• Missed appointments (no-shows) will be charged the full appointment fee (100%).
I understand things come up, but short notice means I can’t offer the appointment to someone on the waiting list — and unfortunately, that results in a loss of income. I really don’t enjoy putting this in place, but it’s necessary to keep the business running fairly. It’s either this or taking deposits going forward.
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🐾 Contact Issues 🐾
If you’ve messaged me on Facebook and haven’t received a reply, please contact me via WhatsApp or text as I’m currently having issues with Facebook messages.
📱 07925 849837
Thanks so much for your understanding and continued support. x