Warehouse Aquatics

26/02/2024

Exciting news! We've just launched our revamped website with a sleek design and enhanced user experience. Explore now for seamless navigation!

https://www.warehouse-aquatics.co.uk/

04/10/2023

We're hiring for a Customer Service and Product Growth Assistant!

Location: Middlewich, Cheshire (CW10 9LF)
Hours: 37.5 per week (Mon - Fri, 9am-5pm)
Salary: competitive
Start Date: ASAP

A bit about the job

Our small but growing aquatics business needs an enthusiastic customer service assistant who can deliver consistent, friendly support across our online platforms and during phone interactions. As a cornerstone of our family-run team, you’ll be responsible for forming valued customer relationships, resolving queries efficiently, and developing a culture of customer satisfaction. You will play a key role in building new, and improving existing product listings for our online platforms. You may also be required to assist with basic warehouse tasks such as picking and packing orders during busy times.

Your responsibilities

- Managing customer calls and phone orders
- Handling customer emails, live chat, and social media messages
- Understanding aquatic product ranges to advise customers accordingly
- Processing returns
- Sourcing and improving product data (such as images and descriptions) to improve our online platform product listings over time.

Skills you need

- At least basic knowledge of aquatics / fish keeping.
- Strong communication and literacy skills.
- Confident basic IT skills
- Ability to prioritise and manage time effectively.

Desirable skills

- Competent with Microsoft Excel
- Proven experience in customer support, e-commerce, or retail

Benefits

- Staff discount
- 28 days paid annual leave
- Regular cakes in the office!

Ready to apply?

Email us on [email protected]

21/11/2022

Detail gravel added to the shallow, loving the gravel, the details and colouration is great.

Tank: ciano 80 tartarium

Substrate and plants:

Filter:

20/02/2022

Local to Middlewich, Cheshire - Click & Collect now available from our Warehouse for all your aquatics needs.
Unit 2A, King Street Trading Estate, Middlewich, Cheshire CW10 9LF

17/12/2021

There's still time to get those last-minute Christmas gifts for your fish-loving family and friends. 🎅🏽🎄

So, here are our top 5 Christmas gifts for 2021!🎁🎁🎁🎁🎁

https://blog.warehouse-aquatics.co.uk/christmas-gifts-for-fish-lovers/

13/10/2021

🤘🐟

Warehouse Aquatics based in Cheshire UK

24/09/2021

Do you know how long you should leave your fish tank light on?💡💡

Do you only turn your aquarium light on every now and again?🕑🤷

Here's why aquarium light is so important to keep your fish healthy.

One of the questions that crop up time and time again in fishkeeping is: do fish need light in aquariums? The answer isn’t an easy yes or no. So, we’ve