06/02/2025
Hello everyone...now you all know I do not often get upset but we have seen alot of dog's suffering from unbrushed fur which inevitably ends up ad mats and tangles. Please, if you are have not the time or your dog won't let you please, please, please send it to the professionals who can. We have no easy tricks to remove mats and tangles. We either take our time and work through the mats, which is very uncomfortable for the dogs ...and us or we shave the dog to the skin so we can remove all matted hair. I have found abscess, boils, rashes and fleas under these mats which your dog has had to suffer for some considerable time. We offer a wash and brush out service or just a brushout service in-between full grooms. This will help greatly with keeping your dog's skin safe and healthy. We also will be introducing a dematting fee for all dogs that are tangled and knotted. By law we can only demat for short intervals so this can add greatly to the time needed to work with your dogs coat. My advice is...come to us and get advice on brushing and what tools are safe to use at home. We wish so much that your dog enjoys its groom with us and doesn't have to endure it. Xx