Veterinary Poisons Information Service and Animal PoisonLine

Home
United Kingdom
London
Veterinary Poisons Information Service and Animal PoisonLine

We are the Veterinary Poisons Information Service and Animal PoisonLine. The Veterinary Poisons Information Service (VPIS) is a members only service.

We are a 24-hour telephone emergency service providing information and treatment advice on poisoning cases in animals. We provide direct support to veterinary professionals. VPIS can provide advice on the effects of thousands of toxic substances in all species of animal. Our advice is based on our case database of over 280,000 past cases and extensive resources obtained through research of publish

ed data. We constantly refine our advice to ensure we provide the most accurate and up to date treatment advice. More information including details of membership, CPD courses and marketing materials can be found at www.vpisglobal.com

Animal PoisonLine is run by the Veterinary Poisons Information Service (VPIS) and is the only 24-hour specialised emergency telephone service in the UK dedicated to helping pet owners who are worried their pet may have been exposed to something harmful or poisonous. It is a triage service, which will let owners know if a trip to their vet is required. Based on the information the owner provides our vets and scientists will be able to tell the owner if they need to attend the vet. The lines are open 24 hours a day. Calls cost £35 between Monday- Friday 8am to 8pm. Calls cost £45 at all other times including bank holidays. We save 7 out of 10 customers and their pets a trip to the vets. More information can be found at www.animalpoisonline.co.uk

24/08/2026

💥Monday Myth Buster!💥
🐾Last year we had 272 phone calls regarding ingestion of oxygen absorbers/ deoxidiser sachets, but what is the risk? Click the poster and have a read to find out!

22/08/2026

💜Meet the Team's pets!💜 🐾
Meet Karen! 🐔 This little sassy raptor has gone from rescue chicken to household boss in a matter of weeks!
She has an incredible appetite and loves hunting insects and spiders... she would actually be a rather terrifying creature if she were not the size of an over-stuffed door stop.
In her spare time Karen enjoys rolling in the dust, climbing ladders and shouting as loud as she can to anyone who will listen.
Karen's least favourite things are bath time and being told she can't have any more meal worms. 🪱

17/08/2026

💥Monday Myth Buster!💥
🐾Last year we had 109 phone calls regarding ingestion of progesterone, but what is the risk? Click the poster and have a read to find out!

15/08/2026

💜Meet the Team's pets!💜 🐾
Amy 😻 the cat and Daisy 🐕 the dog are both rescues, both from different walks of life who have really landed on their paws.
They now spend their casual days snoozing, relaxing, spilling over the edge of the sofa or upside-down with not a care in the world.
Daisy enjoys the occasional countryside walk, just enough to earn another well deserved nap.
Both Amy and Daisy are such gentle and comforting companions, providing silent but puurrrrfect support to their household humans 🥰

10/08/2026

💥Monday Myth Buster!💥
🐾Last year we had 35 phone calls regarding ingestion of lunchbox ice packs, but what is the risk? Click the poster and have a read to find out!

08/08/2026

💜Meet the Team's pets!💜 🐾
Introducing the glorious Twig 💞 We must get one thing clear, Twig is not a dog, she is Management. As far as she is concerned, she is in charge. Twig does not go for walks, she takes organised excursions.
She is an exceptional herder, when it comes to horses, humans, chickens or dogs, but is terrified of sheep. 🐑😱
Twig is incredibly opinionated, and quick to voice these opinions. She loves circles, pizza and riding shotgun in the horsebox, but hates the song Happy Birthday and hand-held power tools, including the mini vacuum.
She's a menace, but so so so loved

05/08/2026

😽 Rhys the cat thought he would help himself to some salad dressing, and gave his owner's a fright when they read the ingredients list! 🧄
'During the recent heatwave (part 1), we decided to have a ‘Build Your Own Salad’ dinner. For my partner this included having a Caesar dressing, which we forgot to clear away afterwards. We didn’t notice until we heard suspicious noises from the kitchen, where we found Rhys licking the open bottle.
Reading the ingredients, we found out the dressing had garlic in it, which we know can be very dangerous for cats. We got very scared and gave Rhys some water with a liquid treat in it, hoping this would flush it out. He started coughing shortly after, which is when the panic really set in for me and I called the emergency vet.
They redirected us to the Animal PoisonLine instead. The person on the phone was so kind and patient with me, considering my panic! She did the maths for us and we managed to figure out that Rhys did not consume enough of the dressing to be dangerous. He had mild stomach upset from the lactose, but otherwise he was okay.
So grateful for this service!'
Thank you for your feedback and the photo of Rhys, looking incredibly innocent for a fiendish feline who cause so much panic! Love him😍

04/08/2026

😍 Meet Bo - When this handsome bundle of mischief got hold of an Ant bait station his worried owner gave us a call:
'I had to call your line on Thursday due to my little Puppy Bo chewing on a Terra Ant Bait Station.. I called my vets immediately as was so worried and was told to call yourselves.
I spoke to a vet called Alison and I would just like to say she was absolutely amazing and put my mind at rest very quickly she was so helpful and sensitive'
We love receiving photos of the animals we help, ESPECIALLY when they are as GORGEOUS as Bo!

02/08/2026

🐈‍⬛🐱🐈 Researchers at the University of Nottingham are looking for cat owners to take part in their new survey 🐈‍⬛🐱🐈
They are hoping to gather information on the preferences and challenges cat owners face when it comes to medicating their feline friends.

Here is the link to the survey if you wish to take part: https://app.onlinesurveys.jisc.ac.uk/s/nottingham/cat-owner-antibiotic-experiences

For more information about the survey, click the link below:
https://www.vettimes.com/news/vet-nursing/small-animal/cat-owners-urged-to-join-vet-treatment-study?utm_source=Vet+Times+Daily%2C+Weekly+%26+VN+E-News&utm_campaign=2f6f417111-WEEKLY_VT_NEWSLETTER&utm_medium=email&utm_term=0_59c17dfd3a-2f6f417111-84312077

01/08/2026

💜Meet the Team's pets!💜 🐾
Probably the coolest dog you will ever meet... Fred. 😎
Fred, the 7 year old Spanador is a failed drugs dog. He is very good at sniffing out tennis balls, but tends to turn a blind eye to hard drugs, which did not make him a suitable candidate for fighting crime! 🚓
He is full of energy being half spaniel and very greedy being half Labrador.
He easily falls for anyone that takes him for walks or feeds him and gives so much love and joy in return.

Address

Godfree Court, 29-35 Long Lane
London
SE14PL

Website

http://www.vpisglobal.com/

Alerts

Be the first to know and let us send you an email when Veterinary Poisons Information Service and Animal PoisonLine posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Want your business to be the top-listed Pet Store/pet Service in London?