Pets at home and The Groom Room Hexham

Pets at home and The Groom Room Hexham Your local one-stop shop for all your pet care needs. Welcome to the official page for your local Pets at Home store.

Follow us here for information on opening hours, offers, in-store events and all things pet related. Your one-stop shop for all your pet care needs.

A big congratulations to eleven-year-old Benji, our Golden Pet of the Month! Owner Charlotte says that Benji has always ...
02/09/2025

A big congratulations to eleven-year-old Benji, our Golden Pet of the Month!

Owner Charlotte says that Benji has always acted like a little old man even as a pup. She said, “Benji is literally an old man; he loves to sleep, a slow country walk and a cuddle. He’s my soul dog!”

Benji earned his Golden Pet crown after Charlotte entered our competition via an email we sent at the start of his birthday month. If your cat or dog is over seven and has a birthday coming up, they could win a Pets at Home goody bag and be our next Golden Pet of the Month too! Keep an eye on your inbox for a competition link at the start of their birthday month.

01/09/2025

Happy National Cat Month! 💚

You know you're a cat owner when... your house has more scratching posts than chairs. 😹

Your turn! Share your cat-owner confession below 👇

Say hello to little Bear in his big Bertie bear bed from Pets at Home Liverpool Edge Lane. 🐻Eleven-week-old Bear has onl...
30/08/2025

Say hello to little Bear in his big Bertie bear bed from Pets at Home Liverpool Edge Lane. 🐻

Eleven-week-old Bear has only been home a couple of weeks, but owner Jennifer says he’s already taken over their home and their hearts. She said, “As soon as I saw the bed on Pets UK’s Instagram, I knew he needed to have it. I love everything bear themed for him. It’s a lovely bed, so cosy and soft; he loves curling up in a ball inside of it and getting snuggled right in.”

📸IG/bear_thepoochon_

Have you got a themed setup for your pet? Drop a picture in the comments. 👇

Summer’s not over yet! There’s still time to treat your child to a My Pet Pals Workshop at Pets at Home - but hurry, it’...
29/08/2025

Summer’s not over yet! There’s still time to treat your child to a My Pet Pals Workshop at Pets at Home - but hurry, it’s the last weekend to book in England and Wales.

Find your local pet care centre and book our FREE workshop today 👉 https://brnw.ch/21wVidw

‘Lovable goofball’ Buck needed a little lie down after all the excitement of shopping at Pets at Home Norwich.Five-month...
28/08/2025

‘Lovable goofball’ Buck needed a little lie down after all the excitement of shopping at Pets at Home Norwich.

Five-month-old Buck visited our pet care centre with owner Libby to pick up a new food bowl. After helping choose some new toys from his favourite spot - dog toy aisle - Buck decided he needed a rest while his owners browsed for rabbit supplies.

Libby said, “Buck is a very loving goofball. Once we’d picked up all of his bits, he lay down whilst we were trying to buy some stuff for our rabbit – clearly not too pleased about leaving his favourite aisle! Buck absolutely loves a trip to Pets at Home. As soon as the doors open, there’s no stopping him from exploring the shop.”

📸IG/buck.the.dal

Before joining the team at Vets for Pets Falmouth Vet Trish spent years rescuing marine mammals and sea turtles around t...
27/08/2025

Before joining the team at Vets for Pets Falmouth Vet Trish spent years rescuing marine mammals and sea turtles around the world, but the pull of the Falmouth community was too strong to resist.

Trish spent seven years working in Spain, Mexico, and the Galápagos Islands, caring for sea creatures as a marine mammal vet and rescue diver. Now, she’s swapped wetsuits for wellies and is loving life helping the pets of Cornwall.

Trish said, “Since the age of eight, I’ve wanted to be an advocate for those who don’t have a voice. That’s what led me to train as a marine mammal vet and rescue diver. I always thought I’d be a perpetual traveller, but after a few stints at Vets for Pets Falmouth, I couldn’t stop thinking about Cornwall. It feels so wild and peaceful—and the community is just lovely. It’s really special.”

🐕 One of our favourite days of the year, happy National Dog Day. 💚Tell us what you love about yours👇
26/08/2025

🐕 One of our favourite days of the year, happy National Dog Day. 💚

Tell us what you love about yours👇

25/08/2025

Bank Holiday mood check: is your pet a napper, explorer, or snack hunter today? 🤔

We need to see picture proof below 👇

Billy has been learning all about responsible pet ownership at Pets at Home 🐾Mum Katy booked four-year-old Billy into a ...
23/08/2025

Billy has been learning all about responsible pet ownership at Pets at Home 🐾

Mum Katy booked four-year-old Billy into a My Pet Pals workshops at our Cortonwood pet care centre as a free summer activity. These fun workshops explore the five animal welfare needs, helping kids learn how to care for a variety of pets, dive into exciting activities, and meet our store pets.

Katy, who shares her family adventures as on Instagram, said: “I wasn't sure if Billy would be too young for it but the lady who worked with it engaged with him really well. He said he liked meeting the guinea pigs and feeding the fish. He even wanted to name the guinea pig Billy!

Find your local pet care centre and book a free spot for your child today 👉https://brnw.ch/21wV8t3

📸IG/

Owner Mercedes says that it was “love at first bite” for nine-week-old Millie and her new best friend, Bertie Bear.Durin...
22/08/2025

Owner Mercedes says that it was “love at first bite” for nine-week-old Millie and her new best friend, Bertie Bear.

During last week’s heatwave, Mercedes popped into Pets at Home Hedge to pick up a puppy pool and cooling mat when she spotted the Bertie Bear flattie. Since bringing him home, he has blossomed into Millie’s favourite companion.

Mercedes said, “We just knew that we had to have Bertie! When we brought him home, Millie’s tail was wagging and it was love at first bite. She sinks her teeth into his soft bear face and gets so excited by the little squeak. Then she playfully shakes the crinkly part and proudly runs around the living room with him. She even takes him in the car with her and snuggles her face into him. They’re the best of friends.”

📸IG/blue_staffy_millie

21/08/2025

We'd do absolutely anything for our pets. No seriously...my dogs have their own bedrooms and a personalised playlist 🤭

What's the wildest thing you've ever done for your pet?💚

Parent’s are loving the free My Pet Pals workshops at Pets at Home this summer!Mum Samantha, who shares her parenting ti...
20/08/2025

Parent’s are loving the free My Pet Pals workshops at Pets at Home this summer!

Mum Samantha, who shares her parenting tips as on Instagram, brought her son Harrison to a workshop and said he loved feeding the fish.

Meanwhile, six-year-old Luna visited our Washington pet care centre with mum Emma, who posted on : “The Pets at Home advisor we had was so lovely, it was a small group but she was so lovely with the kids explained a lot and was really friendly. We learned all about guinea pigs, hamsters, rats, bugs & fish. Totally recommend it. We have done it a few times now and it’s really worth it!”

Find your local pet care centre and book a FREE spot for your child today👉https://brnw.ch/21wV32q

📸IG/the_mummy_guidebook
📸IG/heymylittlemoonpie

Important Announcement.This page is no longer active. However, our general store information will be kept up to date. Yo...
08/04/2024

Important Announcement.

This page is no longer active. However, our general store information will be kept up to date.

You can still stay updated with our amazing offers and latest products and services by following Pets at Home’s main account 👉 Pets UK

We hope to see you in store soon 💚

🔔 CUSTOMER NOTICE 🔔To make our customers aware, the company has made the decision to restructure our pricing list from t...
23/03/2024

🔔 CUSTOMER NOTICE 🔔

To make our customers aware, the company has made the decision to restructure our pricing list from the 25th March - the small/medium category will be split into two distinct categories, and the price of all future appointments will be based on the height of the dog at the withers (top of the shoulder balde) instead of the breed.

As we are seeing more and more crossbreeds come into our salons, the variations in sizes within just one "breed" are becoming larger and charging based on height is more consistent across the board.

The new size brackets are in the picture included, as well as the new prices. We will let you know when the new prices will begin when you come for your appointment.

Thank you for your continuing custom with us!

🐾💖

Please keep an eye out in the brocksbushes area for 2 jack Russell's 🤞🙏
11/03/2024

Please keep an eye out in the brocksbushes area for 2 jack Russell's 🤞🙏

Still one more space for a small dog for our handstripping day!
08/03/2024

Still one more space for a small dog for our handstripping day!

🐾 MODELS WANTED 🐾

We need some models to help us with a handstripping course on Tuesday 26th March! If you have a dog that you think may be suitable, get in touch! You will receive 25% off the cost of your groom!

Give us a call on 0345 600 3689 or pop in to speak to a groomer if you're interested! We're open Monday-Saturday 9-6 ☺️

We loved having little McCartney the Boston Terrier pup in today for his little puppy groom 🥰 Such a little character 💕🐾
08/03/2024

We loved having little McCartney the Boston Terrier pup in today for his little puppy groom 🥰 Such a little character 💕🐾

🌼 Our Spring spa package is here! 🌼
08/03/2024

🌼 Our Spring spa package is here! 🌼

Beautiful Brook the English Cocker Spaniel after her first big girl groom today 💕🐾
07/03/2024

Beautiful Brook the English Cocker Spaniel after her first big girl groom today 💕🐾

Please keep an eye out for Bunny, missing in the Bellingham area 🤞🙏
06/03/2024

Please keep an eye out for Bunny, missing in the Bellingham area 🤞🙏

SPRING APPOINTMENTS ALMOST ALL GONE!We are now taking appointments for summer (June onwards) and even June is filling up...
27/02/2024

SPRING APPOINTMENTS ALMOST ALL GONE!

We are now taking appointments for summer (June onwards) and even June is filling up very fast. Please get your summer grooms booked in now!

We strongly recommend to have your next TWO appointments booked in going forward.

Before, during & after 🤭😂Rolo the standard poodle had quite the transformation today! He was such a superstar and stood ...
24/02/2024

Before, during & after 🤭😂

Rolo the standard poodle had quite the transformation today! He was such a superstar and stood so beautifully on the table for the whole groom👏💕

🐾💕 National Love Your Pet Day 💕 🐾📸 Whether they're dogs 🐶 cats 🐱 rats 🐀 geckos 🦎 or fish 🐠, we want to see them all! Pos...
20/02/2024

🐾💕 National Love Your Pet Day 💕 🐾

📸 Whether they're dogs 🐶 cats 🐱 rats 🐀 geckos 🦎 or fish 🐠, we want to see them all! Post your photos of your lovely pets in the comments!

We know every day is love your pet day for any pet owner but give them some extra love today, they deserve it 💚

16/02/2024

FAQ Friday - Fleas 😬🦗🤢🤮

Fleas is a big topic we get asked about and there's a lot of misconceptions when it comes to fleas so give this post a read and it could just prevent you from a flea problem in the future!

Q: How often should I be treating my dog against fleas? 🗓️

A: This depends entirely on which flea treatment you use, they can range from every 4 weeks to 3 months depending on the treatment but it is important that you keep them fully up to date all year round! ☀️☂️❄️🍁

Q: Should I still treat my dog for fleas even in the winter? 🥶🥶

A: Absolutely!! It is such a common misconception that you only need to use a flea preventative during the warmer months. Whilst fleas do prefer warmer weather, they are still around all year round. So far this year we have had 3 dogs in the salon that have had to cancel due to having fleas. Remember that our inside temperatures during the winter is perfect for fleas as they love using our central heating! 😠

Q: If I use a flea treatment on my dog will it get rid of the problem? ⛔

A: Not entirely. Fleas are often very hard to get rid of and due to the fact flea eggs can lie dormant in your home for months, it can take months to get on top of a flea problem. You must treat your house with a suitable spray which you can buy in store, as well as washing all soft furnishings at 90° and treat all pets in the household (providing they are due a flea treatment as if not this could over dose you pet)

Q: I only seen one flea and my dog isn't scratching, do I still need to treat them?

A: Yes! Dogs actually don't scratch as much as people think when they have fleas which is why they often go unnoticed. Given that one female flea can lay up to 50 flea eggs in your home in 24 hours, one flea, is probably a flea problem.

Q: Will using flea shampoo regularly stop my pet getting fleas? 🛁🧼

A: No, flea shampoo shod kill most of the living fleas on the dog but if you have a flea problem in your home, fleas will just keep jumping back on your dog

Q: My dog isn't ever near other dogs so do I really need to still treat them?

A: As it is very unlikely that a fleas will jump from one food source (like an animal) to another, the majority of time fleas will have come from the environment which means as soon as they step outside your home, they are at risk of a flea jumping on them! Every animal from cats to birds that may have been in your garden or on your usual walking route could be carrying fleas.

Address

Tyne Valley Retail Park, Station Road
Hexham
NE461EZ

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9am - 6pm
Sunday 10am - 4pm

Telephone

+443456003689

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