15/11/2024
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In the past week, YuMOVE issued a warning about counterfeit products being sold online, including on Amazon:
๐Counterfeit products
Counterfeit YuMOVE products are being sold online. They are made to look similar to YuMOVE products, but have not been produced by YuMOVE's manufacturers or checked by their quality team. There have been a few cases of vomiting reported.
๐ฃAmazon recall
Amazon has recalled and refunded all products recently bought from third-party sellers. Amazon should have contacted customers directly if they bought products from a third-party seller.
๐Genuine products
YuMOVE products purchased directly from yumove.co.uk, from a vet, or from retail partners are genuine. On Amazon, products are guaranteed to be genuine if they are dispatched from and sold by Amazon and not from a 3rd party.
๐๏ธ Support
Customers can contact YuMOVE's Customer Care Team by email at [email protected] for further support and information.
https://yumove.co.uk/pages/amazon-faqs