ETHOS:
• Accessible, fully mobile, routine and emergency, veterinary medicine, field surgery and preventative healthcare.
• A direct service - speak directly to the clinician, Lucinda Ticehurst, for advice and booking appointments. Nothing should be lost in translation aiding clarity and response time.
• Case continuity - the same vet every time creates an optimum relationship with the horses a
s their individual personality traits and history can be recognised, appreciated and catered for.
• Relevant clinical plans - reflecting an in depth understanding of horse husbandry and the individual horse and owner needs.
• Patience and care - setting the horses up for optimum success in an environment they are confident in, with experienced and compassionate handling, regardless of how complex and stressful the situation is.
• A strong working relationship with and rapid access to a comprehensive network of caring specialists.
• A responsibility to help those in need.
• A passion for all equines. The best friend to the lawn mower. The hairy pony to the show horse. The heavy hunter to the racehorse. The dressage diva to the donkey. Those with a story and those starting to work out theirs. Those long in the tooth, those without teeth, those still growing them! The trusting and the fearful. The wonky, the weird and the wonderful. The little and the large, and those in between, both in size and personality. The individual, the few and the many!
