28/05/2026
As we head deeper into busy season, we’d like to ask everyone for a little patience and understanding 💚
At the moment, we are receiving around 200–300 calls every single day. We have one phone, a small team of 8 staff divided across 3 shifts, and often only one or two people working in the hospital at a time caring for the animals already in our care. We are also supported by a small but incredibly dedicated team of volunteers.
Right now, we are admitting around 30–40 animals per day. In the past month alone, we have had more admissions than we did in the first four months of 2026 combined. Alongside answering calls and messages, those animals all need feeding, medication, cleaning, monitoring, and treatment throughout the day.
Please call for advice before lifting or rescuing an animal unless it is obviously injured, unwell, or in immediate danger. Many of the calls we are receiving at the moment are regarding healthy fledgling birds, who are often best left where they are with their parents nearby.
If we advise that an animal does need help, we kindly ask that you bring it to us where possible. Our courier network receives many requests every day and is made up entirely of volunteers giving up their own time to help wildlife.
We always try our best to return missed calls, but during extremely busy periods this may not always be possible straight away. Thank you so much to everyone who supports us, cares about wildlife, and helps us help these animals 💚