07/05/2024
⭐️ NOTICE FOR ALL CUSTOMERS⭐️
Firstly, thank you to the many people who pay on the day already. I really appreciate your cooperation.
Due to ongoing delays in receiving payments there are a few changes to my payment term with immediate effect.
All payment are due ON THE DAY of service, unless discussed and agreed PRIOR to my arrival, as with any service received. (You would not go to Tesco and pay for the products 2 weeks later!)
If these delays continue I will have to stop accepting bank transfers, and will accept cash or card at the appointment only.
Repeat late payers will result in refusal to attend your horse unless payment is recieved prior to me starting my journey to you. All payments received after 48 hours of the appointment will now incur a percentage late payment charge, UNLESS properly communicated.
I am happy to discuss and put in place payment plans for those struggling, or be flexible with payment dates, but only if you have discussed this with me in advance to I can plan my own finances. I cannot continue with late payments with messages ignored and no contact.
Sorry to the majority of you that this doesn’t apply to, I don’t like to do posts like this as the rest of you are fabulous!