Vetsec

Vetsec The first UK business providing dedicated virtual veterinary receptionists

Vetsec provides you and your practice with a dedicated team of 2-3 Virtual Veterinary Receptionists who always handle your account, who get to know your business and become as familiar as full-time members of staff – without the associated costs or demands! Vetsec’s Virtual Veterinary Receptionists are friendly, professional fully-trained receptionists whose aim is to help your practice run smooth

ly. We make sure your reception staff never run out of time trying to juggle taking calls with helping patients with taking care of necessary admin duties. Our Virtual Veterinary Receptionists help you focus on the customer facing side of your practice, and help your front of house staff concentrate on looking after your customers and patients’ needs. The Vetsec service:
• A complete range of back office services including appointment management, prescription requests and credit control
• All calls answered in your practice name within three rings
• We take any number of incoming calls instantaneously and concurrently
• We personally and professionally handle enquiries, give information on opening hours, and manage your diary
• Our experienced staff can take repeat prescriptions and medication requests and simply email the order direct to you
• Urgent calls requiring attention can be transferred straight through
• You only pay for the calls we take or the services you use

📞 Too many patient calls and not enough hours in the day?Let your team focus on delivering exceptional patient care whil...
16/06/2026

📞 Too many patient calls and not enough hours in the day?

Let your team focus on delivering exceptional patient care while we take care of the outbound calling. From appointment reminders and follow-ups to client communications, Vetsec’s outbound calling service helps practices save time, improve efficiency, and keep clients connected.

✨ More time for your patients
✨ Reduced admin workload
✨ Professional, reliable client communication
✨ Support when your practice needs it most

📲 Ready to streamline your workload and improve client engagement? Contact us today on 0333 800 0025 to find out how Vetsec can support your practice.

Too many calls coming in during the day? Let Vetsec’s virtual secretaries help keep your practice running smoothly while...
29/05/2026

Too many calls coming in during the day? Let Vetsec’s virtual secretaries help keep your practice running smoothly while you focus on patient care 🐾📞

From appointment bookings to medication requests and client support, we make sure no important call goes unanswered.

✔ Appointment management
✔ Medication request handling
✔ Debt collection support
✔ Friendly, professional call handling

Give your team the support they deserve and never miss an important client call again.

📞 Call us today on 0333 800 0025
📩 Send us a message to find out how we can support your practice.

Does your practice grind to a halt the moment you take a well‑earned break?With Vetsec, it never has to.Whether you're s...
15/05/2026

Does your practice grind to a halt the moment you take a well‑earned break?

With Vetsec, it never has to.

Whether you're switching off for the evening or enjoying a well‑deserved holiday, your practice keeps running smoothly.

No missed calls. No lost bookings. No overwhelmed clients.
Just seamless, reliable support that keeps your practice thriving while you recharge.

Call our team today 0333 800 0025

www.vetsec.co.uk

Your focus should be on caring for animals—not battling admin overload. 🐾Over time, even the best systems can become clu...
22/04/2026

Your focus should be on caring for animals—not battling admin overload. 🐾
Over time, even the best systems can become cluttered. Spring is the perfect opportunity to reset, refine, and rebuild processes that actually work for your practice.

Let’s simplify your workload so you can focus on what matters most.

📞 Call 0333 800 0025 to get started today!

Another happy client ⭐⭐⭐⭐⭐We’re proud to support practices like Espinar Equine with friendly, reliable call handling whe...
22/04/2026

Another happy client ⭐⭐⭐⭐⭐

We’re proud to support practices like Espinar Equine with friendly, reliable call handling when it matters most. From busy clinics to back-to-back appointments, we make sure no call goes unanswered—so you can stay focused on patient care.

📞 Ready to give your clients the same great experience? Get in touch today and see how we can support your practice.

🐣 Wishing you all a wonderful long Easter weekend.Here’s a reminder of our opening hours this weekend.We will be back in...
03/04/2026

🐣 Wishing you all a wonderful long Easter weekend.

Here’s a reminder of our opening hours this weekend.

We will be back in the office as usual on Tuesday 7th April.

0333 800 0025 / www.vetsec.co.uk

Don’t leave your calls unanswered this Easter.Ensure your clients are always taken care of with our reliable call answer...
25/03/2026

Don’t leave your calls unanswered this Easter.
Ensure your clients are always taken care of with our reliable call answering service.
📲 Get in touch today on 0333 800 0025 to arrange your cover!

Missed calls don’t just ring out — they walk out the door with your revenue. 📞💸With Vetsec’s professional call answering...
03/03/2026

Missed calls don’t just ring out — they walk out the door with your revenue. 📞💸

With Vetsec’s professional call answering and diary management services, every enquiry is captured, every appointment is booked, and your team can stay focused on delivering exceptional care to pets and their owners. 🐾💙

Stop losing opportunities. Start maximising every call.
Call us today on 0333 800 0025!

⭐️⭐️⭐️⭐️⭐️Tailored support when it matters most 🐾📞We’re proud to help busy veterinary teams deliver exceptional care by ...
20/02/2026

⭐️⭐️⭐️⭐️⭐️
Tailored support when it matters most 🐾📞

We’re proud to help busy veterinary teams deliver exceptional care by ensuring every call is answered by a friendly, professional voice — even during the busiest moments.

Thank you for your wonderful feedback and recommendation!

⭐️⭐️⭐️⭐️⭐️Delegating phone calls shouldn’t feel like losing control.Nick Thompson from Holistic Vet did exactly that — a...
30/01/2026

⭐️⭐️⭐️⭐️⭐️

Delegating phone calls shouldn’t feel like losing control.

Nick Thompson from Holistic Vet did exactly that — and never looked back. 🐾

From handling urgent calls with discretion to filtering messages seamlessly, VetSec becomes an extension of your practice, not just a service.

Efficient. Reliable. Great value.
And most importantly — easy to use.

📞 Let us handle the calls, so you can focus on what really matters.

Give us a call today on 0333 800 0025 to discuss your needs! #

Address

46A St Mary's Street
Ely
CB74EY

Opening Hours

Monday 8:30am - 6pm
Tuesday 8:30am - 6pm
Wednesday 8:30am - 6pm
Thursday 8:30am - 6pm
Friday 8:30am - 6pm
Saturday 9am - 3pm

Telephone

0333 800 0025

Website

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