31/07/2025
Dear customer
It is with heavy hearts that we share the sad news that our beloved Apple passed away on Tuesday. Her sudden loss has left us completely heartbroken, and we are currently finding it difficult to cope.
We know many of you are waiting to hear back from us, and we sincerely apologize for the delay and any inconvenience this may cause. As fellow pet lovers, we hope you can understand the pain we are going through.
We truly appreciate your patience, kindness, and support during this time, and we will do our best to respond to all inquiries as soon as we can.
Thank you for your understanding.
With gratitude
Lulu & Simon
