26/06/2026
🐾 Walkin About Dog Walking 🐾
Terms & Conditions of Business
Thank you for choosing Walkin About Dog Walking.
My aim is to provide a safe, reliable and professional dog walking service for you and your dog. These Terms & Conditions are designed to ensure the wellbeing of all dogs in my care while providing clarity and fairness for all clients.
Contact Details
Walkin About Dog Walking�📞 07950 212852
1. Payments
● Payment is due weekly on Fridays and must be received by 6:00pm, unless otherwise agreed in advance.
● A £5 late payment fee will be added to any invoice that remains unpaid after 6:00pm on Friday, unless a reason has been communicated beforehand.
● Continued late payments may result in walks being suspended until the outstanding balance has been cleared.
● Persistent late payments may result in your dog’s walking space being withdrawn and offered to another client.
2. Cancellations
● A minimum of 24 hours’ notice is required to cancel a booked walk.
● Cancellations made with less than 24 hours’ notice may be charged at the full walking rate, except in exceptional circumstances.
3. Access to Your Home
● Clients are responsible for ensuring I have safe access to their property.
● Any keys, lockboxes or alarm codes provided will be kept secure and used solely for the purpose of caring for your dog.
4. Your Dog’s Health
● Dogs must be fully vaccinated (where applicable), up to date with flea and worm treatments, and in good health.
● Owners must inform me of any medical conditions, injuries or behavioural changes before the walk.
● If your dog has been sick (vomiting) or has had diarrhoea within the previous 12 hours, they must not attend their scheduled walk. This is to help protect the health and wellbeing of the other dogs in my care.
● If your dog attends with sickness or diarrhoea and has an accident in the van or during the walk, a cleaning fee may be charged to cover the cost of cleaning and disinfecting the vehicle or equipment.
● Female dogs in season cannot attend group walks.
5. Behaviour
● Owners must disclose any history of aggression, biting, anxiety or behavioural issues.
● I reserve the right to refuse or discontinue services if a dog poses a risk to people, other dogs or myself.
6. Safety
● Every reasonable precaution will be taken to ensure your dog’s safety while in my care.
● However, dog walking carries inherent risks, and owners accept these risks when booking my services.
● Dogs will only be walked off lead where permission has been given and where I believe it is safe to do so.
7. Veterinary Care
● In the event of an emergency, I will attempt to contact the owner immediately.
● If I cannot reach you, I will seek veterinary treatment in your dog’s best interests.
● Any veterinary costs remain the responsibility of the owner.
8. Weather
● Walks may be shortened, rescheduled or adapted during extreme weather conditions to protect your dog’s welfare.
9. Photographs
● I may occasionally take photographs of your dog during walks for my social media or promotional pages.
● Please let me know if you do not wish your dog to be photographed.
10. Right to Refuse Service
● I reserve the right to refuse or terminate services where these Terms & Conditions are repeatedly breached or where abusive, threatening or disrespectful behaviour is directed towards me.
11. Holidays & Regular Walking Spaces
● Regular walking spaces are reserved specifically for your dog.
● If your dog is away on holiday or unavailable for walks, 50% of the usual walking fee will be charged to retain their regular walking space.
● If you choose not to pay the holding fee during your dog’s absence, I cannot guarantee that your regular walking space will still be available upon your return.
● No fees will be charged when I am on holiday or otherwise unavailable to provide my services.
12. Unforeseen Circumstances
● Whilst every effort will be made to provide services as booked, there may be occasions where walks need to be cancelled due to circumstances beyond my control, including severe weather, vehicle breakdown, illness, family emergencies or other unforeseen events.
● If I am unable to provide a scheduled walk, I will notify you as soon as reasonably possible.
● You will not be charged for any services that I am unable to provide.
13. Client Information
● Clients are responsible for ensuring that all contact details, emergency contact information, veterinary details and home access information are kept up to date.
● It is also the client’s responsibility to inform me of any changes to their dog’s health, medication or behaviour before their scheduled walk.
Acceptance of Terms
By using the services of Walkin About Dog Walking, you acknowledge that you have read, understood and accepted these Terms & Conditions. These Terms & Conditions are effective from 26 June 2026 and may be updated from time to time. Clients will be notified of any significant changes.
