23/11/2025
Anxiety trigger for almost all groomers that we never talk about.🐾
The dreaded question...how long will this take.
45 minutes to 4 plus hours 🤷♀️
Scenario
You have a 10 am for Fluff Butt cutie pants.
You come in we talk and if all goes well you pick up Fluff Butt around 12:30... in the mean time... we wash fluff butt and get him drying and the noon appointment shows up at 11:15 so you stop to check them in and chat. You come back to and Fluff Butt has p*ed a river and and is covered in p**p and p*e. So the new dog is put up and Fluff butt is pulled out for another bath. You start bathing and you are covered in soap and someone comes in.
The person to pick up their dog that was ready at 10:30 is here.
You chit chat check them out but you can't start your noon because you have to start over on Fluff.
You are almost done with fluff and the owners call to see why it is taking so long.
All your concentration is on Fluff now.
Your Noon is still not started and you have another dog coming in soon.
You are full of anxiety and rushing which will cause you to send out a bad groom.
Then the phone rings....
Lastly in walks in a dog that isn't matted according to the owner he gets there and welp matted and very territorial of personal space so you have to spend 10 minutes coaxing him out a kennel.
See how this can snowball quick.
I promise we never are trying to keep your dog longer than they should be here.
Nothing happened today but it does every week.
I have heard lots of complaints about my last groomer kept them all day.
Even in the best run grooming salon it happens.
The variables are great.
I promise I will let you know if we have an issue and when they are ready :)
