28/12/2024
Hi lovelies,
Firstly, I hope you all had a lovely Christmas 🎄🎄🎅 and are looking forward to the new year 2025 🙏🏼 💫
Just popping on with a little update to let you all know that, from the 1st January there will be a slight price increase, this is the first one since Jan 2023.
Just to give you the heads up ⬆️ it will not be a big price increase, I will this time round take into account of how long certain dogs (not based on breed) do take me to groom. These prices only stand for the regular advised time intervals. I.e 6-8 week time slots, anything beyond this time means I’ll have to book extra time slots so will be more than the usual price.
Also I am hoping to get into the habit of all my customers who do pay via bank, to pay before collection of their dog or on arrival once price has been confirmed.
This is going to then allow me to have extra time going forward, to do other things rather than cross referencing and chasing payments. 💴 🐶
Also this still applies; any cancellations within 24 hours will require FULL payment before I book another appointment, please understand it can be difficult to fill that slot with such short notice and this is time I could either be spending with my daughter, which is very precious or time I could be getting another dog booked in. (Which as you all know is also precious).
Please make the payment before contacting me for another appointment. 📅 Thank you ☺️
Also, please please please ensure the best you can that matting doesn’t occur, I don’t ever rarely charge extra for this, which I am going to start doing so.
If any matting does occur, then it can take me longer to work through your dog, also the damage it can have on tools, i.e:- blades blunting. Which is cost effective.
If you cannot get a comb through the coat then that tends to mean matting is occurring and my blades won’t necessarily go through it neither.
I absolutely dread trying to either get through them or end up losing a good style by clipping them out. It’s so uncomfortable for your dog and I want them to enjoy their visit more than anything else 💛 that’s my duty of care 💛🐶
I hope all this makes sense and I thank you all for understanding and any if you have any questions please don’t hesitate to drop me a message. 📩
Wishing you all a happy and most of all healthy 2025 🔔
Thanks, Lottie 💛