Littlegems Canine Care & Grooming

Littlegems Canine Care & Grooming We offer wide range of services for all breeds, both canine and feline🥰
Get in touch via Facebook🐾 We have moved to 24 Coronation Street. CW14BX

Please contact 07546538231 or pop us a message for an appointment.

You may notice there are two posts going up today that cover some very similar points.We just wanted to explain why, the...
27/08/2026

You may notice there are two posts going up today that cover some very similar points.
We just wanted to explain why, they are written separately by Natalie and Sophia, as two individual members of the Littlegems team.

We honestly can't believe we're having to make a post like this, but after what happened today, we feel it needs to be made absolutely clear.
At Littlegems, we work incredibly hard to make sure every pet that comes through our door is cared for, treated with kindness and leaves looking and feeling their absolute best. 🐾
What we will not tolerate is anyone coming into our home/business shouting, swearing, using abusive language or speaking to us or our staff disrespectfully. If this happens, you will be asked to leave.
We completely understand that waiting can be frustrating, particularly when the weather isn't on our side. However, sometimes circumstances are genuinely outside of our control. If another customer is late collecting their dog, or a pet needs a little extra time and care, we cannot simply rush them or put dogs together when it isn't safe to do so.
The welfare of the dogs in our care will always come before keeping to an exact time!
We will always do our best to keep appointments running on time, but occasionally a few minutes' delay can have a knock-on effect throughout the day. We really do appreciate your patience and understanding when this happens.
At the same time, PLEASE be on time for your own appointments. Being late can affect everyone booked after you, and we appreciate your cooperation.

WEDNESDAYS 🏡
As our regular customers know, Littlegems does not work on Wednesdays.
Wednesday is our day off. Please do not turn up at our home unannounced or expect to be seen or have appointments arranged on our day off.
This is our HOME as well as our BUSINESS.
We love what we do. We love your pets. We are incredibly grateful to every customer who supports our little family-run business. ❤️
But kindness and respect work both ways.
We will always treat you and your pets with respect, patience and care — and we expect exactly the same in return.
Abusive, aggressive or disrespectful behaviour towards us or our staff will not be tolerated.
Thank you to all of our wonderful customers who are always kind, patient and respectful. You genuinely are appreciated more than you know. ❤️🐶🐾
— The Littlegems Team

We completely understand that appointments don't always go exactly to plan, and we will always do our very best to accom...
27/08/2026

We completely understand that appointments don't always go exactly to plan, and we will always do our very best to accommodate our customers and their dogs when unexpected situations arise.
However, there are occasions where things happen that are outside of our control. If a previous customer is late returning for their dog, for example, we cannot simply bring another dog into the salon when it would mean putting dogs together who cannot safely be mixed. Our priority will always be the safety and wellbeing of every dog in our care.
We appreciate that waiting around is frustrating, especially in bad weather, and we genuinely do understand that. What we cannot accept, however, is staff being shouted at, spoken to aggressively, sworn at, insulted or otherwise treated disrespectfully because of something that was outside of our control.
We are a small, hardworking family-run business, and our staff deserve the same level of respect that we give to every customer who walks through our door.
Just as you would expect from any professional business, we have a zero-tolerance approach to verbal abuse or aggressive behaviour towards our staff.
We will always listen to genuine concerns and do our best to resolve issues calmly and reasonably. But if a customer chooses to behave abusively towards us or our staff, we reserve the right to refuse future appointments.
We are incredibly grateful for the vast majority of our lovely customers who are kind, patient and understanding. ❤️
And please remember — we love your dogs, and their welfare will always come before convenience. 🐶🐾
Thank you for understanding. ❤️

25/08/2026

📢 A little booking reminder
We completely understand that sometimes things come up and appointments need to be cancelled. ❤️
However, due to how busy our diary currently is, any appointments cancelled at short notice wont be able to be rebooked for the same week or the following week.
Our diary is currently booking up quickly, so we really appreciate as much notice as possible if you need to cancel or rearrange your appointment.
We are currently looking at getting customers booked back in from mid-September onwards, so please bear this in mind when cancelling appointments.
Thank you so much for your understanding and continued support! 🐾❤️

A little apology from us! 🙈 We know we have a fair few messages waiting for replies at the moment, and we’re really sorr...
12/08/2026

A little apology from us! 🙈
We know we have a fair few messages waiting for replies at the moment, and we’re really sorry for the delay.
It’s been absolutely manic behind the scenes recently, and unfortunately the messages have got away from us a little! 😩
I will be getting back to everyone today, so if you’re waiting for a reply, please bear with me, I promise I haven’t forgotten you! ❤️
Thank you so much for your patience and understanding, and as always, thank you for keeping us so busy! 🥰🐾

Didnt manage to get a before of Monty, but I assure you, he now looks completely different😂first time grooming for this ...
14/07/2026

Didnt manage to get a before of Monty, but I assure you, he now looks completely different😂first time grooming for this little man too and he absolutely smashed it!! Definitely not his first time on Earth, such a handsome clever boy🥰✨️💖

Jazzy the superstar, such a sweetheart🥰💜😘
14/07/2026

Jazzy the superstar, such a sweetheart🥰💜😘

Gorgeous boy Bailey feeling fresh again🧼🥰😘
14/07/2026

Gorgeous boy Bailey feeling fresh again🧼🥰😘

The one and only Charlea 🥰 in for her work experience, making everyone proud doing a smashing job💪🏼😘❤️
14/07/2026

The one and only Charlea 🥰 in for her work experience, making everyone proud doing a smashing job💪🏼😘❤️

Waffle is doing absolutely amazing at his grooming sessions, started off almost impossible but with perseverance and pai...
10/07/2026

Waffle is doing absolutely amazing at his grooming sessions, started off almost impossible but with perseverance and paitence hes becoming a pro🏆💪🏼 Well Done Waffle❤️😘🥰

Coco and Tyson💖✨️Don’t worry about his sad face.. he’s not happy that we’ve separated him from Coco🤣He gets way too exci...
10/07/2026

Coco and Tyson💖✨️Don’t worry about his sad face.. he’s not happy that we’ve separated him from Coco🤣He gets way too excited afterwards and can’t keep his paws to himself! 🤣 Pure drama from this happy boy🥰😍😘

Address

24 Coronation Street
Crewe
CW14BX

Telephone

+447546538231

Website

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