Pets at Home Cardiff Newport Road and The Groom Room

23/08/2025

Billy has been learning all about responsible pet ownership at Pets at Home 🐾

Mum Katy booked four-year-old Billy into a My Pet Pals workshops at our Cortonwood pet care centre as a free summer activity. These fun workshops explore the five animal welfare needs, helping kids learn how to care for a variety of pets, dive into exciting activities, and meet our store pets.

Katy, who shares her family adventures as on Instagram, said: “I wasn't sure if Billy would be too young for it but the lady who worked with it engaged with him really well. He said he liked meeting the guinea pigs and feeding the fish. He even wanted to name the guinea pig Billy!

Find your local pet care centre and book a free spot for your child today 👉https://brnw.ch/21wV8t3

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22/08/2025

Owner Mercedes says that it was “love at first bite” for nine-week-old Millie and her new best friend, Bertie Bear.

During last week’s heatwave, Mercedes popped into Pets at Home Hedge to pick up a puppy pool and cooling mat when she spotted the Bertie Bear flattie. Since bringing him home, he has blossomed into Millie’s favourite companion.

Mercedes said, “We just knew that we had to have Bertie! When we brought him home, Millie’s tail was wagging and it was love at first bite. She sinks her teeth into his soft bear face and gets so excited by the little squeak. Then she playfully shakes the crinkly part and proudly runs around the living room with him. She even takes him in the car with her and snuggles her face into him. They’re the best of friends.”

📸IG/blue_staffy_millie

21/08/2025

We'd do absolutely anything for our pets. No seriously...my dogs have their own bedrooms and a personalised playlist 🤭

What's the wildest thing you've ever done for your pet?💚

20/08/2025

Parent’s are loving the free My Pet Pals workshops at Pets at Home this summer!

Mum Samantha, who shares her parenting tips as on Instagram, brought her son Harrison to a workshop and said he loved feeding the fish.

Meanwhile, six-year-old Luna visited our Washington pet care centre with mum Emma, who posted on : “The Pets at Home advisor we had was so lovely, it was a small group but she was so lovely with the kids explained a lot and was really friendly. We learned all about guinea pigs, hamsters, rats, bugs & fish. Totally recommend it. We have done it a few times now and it’s really worth it!”

Find your local pet care centre and book a FREE spot for your child today👉https://brnw.ch/21wV32q

📸IG/the_mummy_guidebook
📸IG/heymylittlemoonpie

19/08/2025

When ten-year-old Diff was too ill to travel to a specialist referral centre for surgery, Vet Elliot at Vets for Pets Hereford for the surgery to take place at the practice.

Diff had a serious issue with his airways, causing him to struggle to breathe when stressed, leading to several near-death experiences. He urgently needed surgery, but the 45-minute drive to the specialist centre was too risky. Thankfully, Elliot sprang into action. He said, “Such a big surgery usually requires hospitalisation for monitoring, but Diff was unlikely to survive the car journey. I arranged for the specialist surgeon to perform the surgery here at Hereford, on the condition that I would watch Diff overnight.”

Diff is now safely back at home with owner Louise and doing well. Louise said, “It was so scary when Diff had a collapsing episode. I didn’t know if he would come back or if I was saying goodbye. If Elliot hadn't offered to keep an eye on him, there wasn’t going to be a surgical option. Elliot is total magic; I can’t thank him and the team enough.”

18/08/2025

A huge thank you to all of our amazing customers for supporting the Pets Foundation Blue Cross UK Summer Appeal 💚💙

Together, we’ve raised an incredible £353,982 to help people and pets in need across the UK. We’ve been blown away by the generosity of our customers, colleagues, and charity partners who have been showing their support in our stores throughout the month.

Eileen from Friends of Animals Wales which is partnered with Pets at Home Llantrisant, shared how this support will make a difference: “The monetary donations will be used by us to purchase food for our Pet Food Bank. We started our Pet Food Bank in lockdown and the need has never lessened. In fact it has increased with more pet owners struggling to afford to feed their pets. Through the support we receive from working with the Pets Foundation and Blue Cross initiative we have been able to ensure more animals stay in their homes where they are cherished and loved.”

17/08/2025

🦟 It's important to regularly check your cat for ticks. Here are their favourite hiding spots 👆

Share our tips to help other cats stay happy and healthy this summer. 💚

16/08/2025

As well as helping local pets as vet and practice owner at Vets4Pets Lisburn Longstone Anna volunteers with British Divers Marine Life Rescue to save marine wildlife.

Anna’s passion for marine mammals began at 16, when she helped a Marine Biologist raise some seal pups. Since then, she has trained twice with British Divers, to volunteer as a Marine Mammal Medic, where she responds to calls for distressed porpoises, seal pups, and more.

Anna, who opened the practice ten years ago, said, “There’s a lot of coastlines where I’m based, and I always want to be able to help and educate myself further. If you find a stranded marine mammal, please do not approach. They can carry diseases, and you may also cause more harm by trying to help. The best thing to do is to contact British Divers. If you would like to be more involved, anyone can volunteer their time.”

14/08/2025

With the school holidays in full swing, mum Danielle set herself a challenge to plan some fun, no-spend days with her kids - and she recommends the free My Pet Pals workshop at Pets at Home.

Danielle’s been sharing her tips for the summer holidays over on Instagram (), and on day two of her challenge she visited Pets at Home Sudbury with eight-year-old Lincoln and five-year-old Hudson for one of our fun, educational workshops.

Danielle wrote, “Honestly cannot recommend it enough! You book your local workshop online and it's a complete free 45 minutes on entertainment! And they get sent away with a little box of activities too.”

Find your local pet care centre and book a FREE spot for your child today. 👉https://brnw.ch/21wUU0S

13/08/2025

Thirteen-year-old Henry has been reunited with his owners after being missing for six years, thanks to the detective work of receptionist's pet care advisors Carly and Robyn from Vets for Pets Gillingham.

When kind members of the public brought Henry into the practice, his microchip revealed he’d been missing for years, but the contact details were out of date. Armed with just his name and the owner’s first name, Carly and Robyn called nine other practices in the area until they tracked down his family.

Owner Tillie said, “When Henners first went missing, we tried everything; we put items of ours outside with our scent, walked around the neighbourhood, posted pleas on Facebook and registered him as missing via his chip. But in the six years, there wasn't a single sighting. It was horrible when it became longer and longer since I last saw him. After a few years, I’d assumed that he must be dead. I was in total shock when I received the call! My children and I are so happy to have our cat back.”

12/08/2025

My dog is living proof that happiness has four legs 💚

Share your happiest moment with your four-legged bestie in the comments 👇

11/08/2025

Ten-month-old Rosie is spending her summer exploring rural Scotland in her Noble harness from Pets at Home.

So far this year, Rosie has already visited iconic Kelpies sculpture in Falkirk and enjoyed her first beach experience in Lossiemouth. And owner Caitlin has plenty more summer plans in store.

Caitlin said, “Rosie is out and about all the time. We take her new places most days, including at dog friendly shops and cafes. Over the summer, we're heading to other rural locations across Scotland so she can explore and see new places.”

📸IG/rosietheesproodle

05/04/2024

Important Announcement.

This page is no longer active. However, our general store information will be kept up to date.

You can still stay updated with our amazing offers and latest products and services by following Pets at Home’s main account 👉 Pets UK

We hope to see you in store soon 💚

22/03/2024

🫧The Groom Room Price Adjustments🫧

Commencing 25th March, 2024

We are having a price adjustment so we are able to offer you and your four-legged friend the right service at the right price!

Prices shown are "from" prices, these depend on coat type, condition, time frame and any special upgrades you would like you treat your VIP too!

Any queries or concerns please contact us on 02920 464 107 or pop instore and we will answer any questions you may have!

We hope to see you and your four-legged friends soon!

10/02/2024

‼️Last minute appointment availability ‼️

We have some last minute availability for short clipped style full grooms this week

Also bath, brush and blowdry and short haired full groom appointments available.

If you would like to book please pop in store, book online at www.thegroomroom.co.uk or call us on 02920 464 107

Book in asap to avoid disappointment!

Book your dog’s next grooming appointment online at Pets Grooming at Pets at Home. Available services include full dog grooming, puppy grooming and bath, brush and blow dries.

05/02/2024

🫧 Nail Clipping Service 🫧

Did you know we offer a walk in or appointment nail clipping service for only £10?!

Nail clipping is an important part of your dog's grooming routine and we can help with this service.

We recommend nail clipping should be done every 3-4 weeks to ensure we can keep their nails as short as possible (nail dependant).

Pop in store or call us on 02920 464 107 for more information

Walk in services are subject to availability

03/02/2024

🐾 Did you know? 🐾

If you download our Pets VIP Club App you can also recieve vouchers and money off grooming services as well as in store!

Collect stamps and receive a 50% off voucher for your fourth bath and brush or full groom service.

These stamps have to be four bath and brush appointments or four full groom appointments.

You may also receive other grooming vouchers throughout the year including special treats for your VIP'S birthday!

Download and sign up today with your local store Cardiff Newport Road to start building up your stamps and swipes!

We can't wait to see you and your VIP'S !

Book your grooms online at www.thegroomroom.co.uk or call us on 02920 464 107.

02/02/2024

💕 Valentines Pamper Package 💕

Our limited edition valentines package is now available throughout February to make sure your four-legged friends are smelling sweet and looking fresh!
Just like Cashew here!

This special package includes:

💞 Limited edition shampoo and spritz
💞Glossy & Shiny coat conditioner
💞SPA Blueberry facial
💞Paw & nose balm
💞Fresh breath foam & gel
💞"I wuff you" bandana

This package can be added on to any full groom, bath, brush & blowdry, short haired full groom and puppy groom for only £10!

£1 of this price will be donated to the Pets Foundation.

If you would like to book please pop in store, contact us on 02920 464 107 or book online at www.thegroomroom.co.uk

We look forward to seeing you soon!

01/02/2024

‼️Last minute groom appointment availability‼️

01.02.24

Full Groom: 5pm, 6pm

Bath and Brush / Short Haired Full Groom / Puppy Groom : 5pm , 7pm

Please call us on 02920 464 107 to snap up these appointments!

30/01/2024

🫧The Groom Room 🫧

Why not pop down and find out what services we have to offer?

🫧Walk in services (subject to availability)

🫧 Tailored packages suited to your dog's coat type

🫧 Wellbeing package with essential oil based shampoos and the Warren London range.

🫧 Douxo skin treatment

🫧 Furminator Deshedding treatment

🫧 Pet Remedy treatment

We also have our walk in self dog wash at just £5 for every 10 minutes! You can also upgrade this to our more luxury shampoos for only £7!

We are always happy to provide advice and a free consultation for you four legged friends!

25/01/2024

🫧 The Groom Room 🫧

‼️ We've had a last minute Full Groom appointment cancellation today for 2pm or 3pm and a bath and brush appointment cancellation at 4pm today !

If you would like to sn**ch this up quickly please call us on 02920 464 107 or book online at www.the groom

24/01/2024

🫧 Puppy Grooms 🫧

Did you know we offer puppy grooms from the age of 3-6 months?

Puppy grooms consist of a bath, brush and blow dry, ear pluck and clean, nail clip and a hygiene, paw and eye trim.
This service will help desensitise your puppies grooming experience for the future and make them look and smell fabulous!
This package is suitable for dogs of any breed, coat type and size.

How cute is this little one?!

You can book your puppy grooms by popping in store, call us on 02920 464 107 or online at www.thegroomroom.co.uk

24/12/2023

The Dog Self Wash will now be closed for Christmas and Boxing Day!

We hope you all have a fantastic Christmas, we've had a lot of fun making your four-legged babies look and smell their best for Santa Paws!

Thank you for all the love and Support!
Merry Christmas and a Happy New Year

🫧The Groom Room Team🫧

24/12/2023

🫧 The Groom Room 🫧

We still have a couple of appointments (although limited) for a small/ medium or even large breed bath and brush or short haired full groom today between 8am and 3pm.

Pop in store to find out or call us on 02920 464 107!