16/01/2026
This week, the BBC released an episode of Panorama titled โWhy Are Vet Bills So High?โ, which sought to scrutinise the veterinary industry in order to identify reasons for increases in veterinary fees in recent years.
BVNA Senior Vice President Lyndsay Hughes commented: โThe veterinary profession is made up of highly skilled, caring and compassionate individuals โ whether working in corporately or independently owned practices.
"We were greatly disappointed that representation of registered veterinary nurses (RVNs) was completely omitted from the broadcast. RVNs are also highly skilled and regulated professionals, pivotal to the delivery of excellent standards of care โ both to the patient, and to veterinary clients themselves. It is our view that this lack of acknowledgement of RVNs undermines the realities of veterinary practice, and the level of service and contextualised care that clients can expect.
โIt is also important to remember that individual veterinary professionals encountered by clients are usually not those who are responsible for setting pricing. Abuse has no place in veterinary practice under any circumstances, and BVNA does not condone abuse of the veterinary team in any form, whether in-person or online.
โAbove all, the veterinary profession is one that cares โ for veterinary clients as much as patients.โ
๐ Read our full response here; https://loom.ly/328o600