17/06/2026
RANT.
In the last 2 and half weeks I’ve had 6 dog no shows or very late cancellations.
Serious financial blow, and customers who are waiting to see me who would be grateful for the opportunity to take said appointments.
So, I shall be charging, without exception, whatever the reason, explanation or error that has occurred.
I have always used my discretion to try and not charge but If I continue to be reasonable, and listen to people’s reasons, take it on board, and forgive, at this rate, my business with not survive another 6 months.
So it’s up to you people who seemingly value my work, just show up or cancel minimum 24hrs before appointment.
Esther
