25/03/2026
We are pleased to inform our customers that we had our Licence Renewal Inspection on Monday and after three hours 🤯 (yes you read that correctly), we have been granted a 5* Licence. There really is more that goes into our job than just cuddling and walking your furry friends 🐾 🐾.
There are a couple of changes the council have made (namely customers have to specify length of walks they wish their dog to have), so once again I'll have to ask customers to complete a new registration form, along with providing copy of vaccination records for every stay.
Once I've received all the paperwork from the council I'll update the FB page details with current licence.
Now that we are entering our busy period can we remind customers of the following:
1. All dogs must arrive clean with a recent groom and clean bedding. By this we mean that your dog arrives freshly washed along with beds/coat's /fleeces for their stay.
2. We expect dogs to be dropped off/collected at the agreed times. We are no longer prepared for our dogs to be shut away for extended periods of time waiting for customers running late.
3. Any invoices must be paid when received, we will no longer be chasing for payment. Your dogs stay with us will be cancelled and you will be removed from our register.
4. Dogs are to be checked in and collected within our designated times (between 8 and 9am or between 5 and 6pm) Monday to Friday. Weekend drop off/collection times will continue to be 9.45-10.30am and 5-6pm.
If your required time falls outside of these times then an extra day/night may need to be booked.
5. Please ensure you send your dog with enough food for their stay along with an extra couple of meals to allow for any possible delays.
Thanks Tina 🐾 🐾