What are the opening hours?

Monday 10am - 5pm Tuesday 10am - 5pm Wednesday 10am - 5pm Thursday 10am - 5pm Friday 10am - 5pm Saturday 10am - 5pm

The Reptile Hotel

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The Reptile Hotel

The Reptile Hotel

Birtley, Gateshead - DH32QG - 0191 323 5400

AAL Number 075285 If you get a chance, sign up to our emails you will love them!
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So were a small team of very highly respected reptile keepers ready to take you on your next adventure - Rest assured the person you speak to on the end of the phone is the guy you can speak to in store. Our modest sized store is very well packed with the latest technology, the newest vivariums & equipment to help you create the perfect environment within your home for your reptiles. We would say

we are the best in the world, the best in the UK etc but we would rather leave the invitation open for you to have your own opinion. So speak to us about your requirements and needs today and we will do our best to help. Happily serving customers since August 2008!

31/08/2026

Good morning! ☀️

We hope everyone had a lovely Bank holiday weekend 😊

We are open today, Bank Holiday Monday, from 11am till 3pm, with plenty of fresh Livefoods available too 🦗

28/08/2026

We are bank holiday weekend ready, with a huge re-stock of all your animals favourite Livefoods.

Fresh in and plenty of variety available too, including Silkworms 🦗🐛

25/08/2026

🦎💚Still waiting for his forever home...

Our handsome Uromastyx has been with us for a while and sadly keeps getting overlooked. He has SO much personality and character and deserves someone who will see just how special he is. Just wait until his colours start showing as well!👀

Could you be the one to give him the loving home he deserves?🏡

21/08/2026

It’s that fab time of a Friday again; a fresh in, fiercely craved delivery of quality Livefoods is now in store, with a wide variety available to choose from, including Silkworms and Snails. 🐛🐌

We also have a fresh delivery of Microgreen Tortoise and Beardie Mixes available too! 🥬

19/08/2026

WE ARE HIRING

The Reptile Hotel is looking for an experienced full-time member of staff to join our team.

We are looking for an experienced store assistant who is confident in working with reptiles. Can help build flat-packed vivariums and install equipment into new setups. You don’t need to know it all, we all learn something new every day and your knowledge will continue to expand over time, but a basic understanding of the fundamentals will be a big help.

Retail working experience is essential, and previous or current experience in a reptile store or pet store would be a huge advantage.

The perfect candidate will have the following;

- A can-do attitude
- The ability to work hard in a busy environment.
- The ability to share key information with customers in a friendly and informative manner.
- Comfortable handling reptiles, including snakes and invertebrates, where necessary.
- Be punctual and mindful of time.
- Have a great outgoing personality.
- Previous retail store experience.
- Is good at building flat-packed furniture - We promise to put this skill to good use!

Day-to-day jobs will include but are not limited to.

- Caring for the animals we have in store, cleaning out enclosures and setting up new ones.
- Serving customers in a friendly and professional manner
- Helping build setups and install equipment in vivariums for our customers.
- Keep our shelves stocked and putting orders away in a timely manner.
- Keeping the store and back-office areas tidy and clean.
- Helping place orders with our suppliers
- Responding to customers via email, phone, and social media
- Packing online orders
- Supporting the overall running and management of the store.

Working hours are from 9:30am till closing, with a guaranteed 35 hours per week split over 5 days, normally including Saturday.

The role is paid at the national minimum wage. You will also receive a bunch of benefits, including FREE livefoods and frozen foods to look after any reptiles you have at home as well as cost-based pricing on all other goods. We never make a penny off the items our staff take home!

The position is available with an almost immediate start.

If you have any questions, please reach out. The interview process will usually involve a quick 5–10–minute video phone call via WhatsApp or FaceTime, followed by an in-person interview and paid trial day.

To Apply - Please send us a message with a few short sentences detailing your experience and why you would be a good fit for the team.

18/08/2026

How gorgeous is our new Argentine Black and White Tegu?

If you’re interested in keeping this incredible animal, pop in to have a chat about set up and care🦎

14/08/2026

NEW IN!!

Northern Blue Tongue Skinks🦎

They are all so full of character and are such an exciting species to keep. 2x have already been reserved so we don’t expect these to stick around too long😁

Pop into our new store if you’d like to discuss setup and care requirements

📍27 Harraton Terrace, Durham Road, DH3 2QG

06/08/2026

With national lizard day approaching, we have decided to run a special offer on our Leopard Geckos!

🦎All Leopard Geckos now 50% off!!🦎

We have a huge variety of morphs to choose from, and full set up deals available in store

Pop in store to have a look🙂

04/08/2026

We have had some amazing Bearded Dragons delivered this morning; the hype around these newbies has been crazy! 👀😍

Soon to be available are:

- CB26 Darken Red Bearded Dragons

- CB26 Thunderbolt Bearded Dragons

- CB26 Hypo Zero Bearded Dragons

🐉🐉🐉

31/07/2026

We have lots of fresh Livefoods available today, including the ever sought-after Silkworms; Medium & Large available whilst stocks last! 🐛

We also have fresh Microgreen Beardie & Tortoise Munch Mixes in stock too 🥬

Address

27 Harraton Terrace, Durham Road
Birtley
DH32QG

Opening Hours

Monday	10am - 5pm
Tuesday	10am - 5pm
Wednesday	10am - 5pm
Thursday	10am - 5pm
Friday	10am - 5pm
Saturday	10am - 5pm

Telephone

+441914111635

Website

http://www.thereptilehotel.co.uk/

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