30/06/2026
🐾Dear Valued Client,
We are writing to let you know about an important update regarding your veterinary practice.
Pet House Vets is entering an exciting new chapter. We are delighted to announce that Artemis Veterinary Clinic, an independent veterinary practice, will be taking over the operation of the practice, ensuring the continued care of you and your pets.
Like Pet House Vets, Artemis Veterinary Clinic is an independent practice, allowing all clinical decisions to remain focused entirely on the health and wellbeing of patients while continuing to provide compassionate, personalised veterinary care.
There is nothing you need to do. Your pets’ medical records will be securely transferred, and there will be no interruption to your pets’ ongoing care, treatments, prescriptions or healthcare plans. It will be business as usual, and we look forward to continuing to provide the high standard of care that you and your pets have come to expect.
All members of the Pet House Vets team will continue to care for you and your pets, ensuring complete continuity of care and a smooth, seamless transition.
If you would like to book an appointment with one of our vets, nurses or our groomer during the transition period, we kindly ask that you telephone the practice on 0121 610 1398 or visit the clinic in person. As we transition to our new systems, our online booking service may be temporarily unavailable.
Please note that our contact email address will change to [email protected]. We kindly ask that you use this email address for any future enquiries or correspondence.
We sincerely appreciate the trust you have placed in Pet House Vets over the years. We are confident that Artemis Veterinary Clinic will continue to provide the same high standard of care, and we look forward to welcoming you and your pets as this exciting new chapter begins.
Thank you for your continued loyalty and support. We look forward to caring for your pets for many years to come.
If you have any questions or concerns, please do not hesitate to contact us by telephone or by emailing [email protected]. We will be delighted to help.
Kind regards,
The Pet House Vets Team
and
The Team at Artemis Veterinary Clinic
