12/11/2026
🐾 IMPORTANT NOTICE TO ALL NEW CUSTOMERS 🐾
BOARDING & DAYCARE 🐶❤️
A little reminder to all new customers that we require a MINIMUM of 4 WEEKS to complete our assessment and settling-in process before your dog can attend daycare or stay with us for boarding.
As a fully licensed and regulated business, we have legal responsibilities and licensing conditions to follow to ensure the safety, happiness and welfare of every dog in our care. 🐾
This means trial days, settling-in sessions and overnight trials where required.
Some dogs settle quickly, while others need extra time, patience and reassurance. If your dog needs additional trials, that’s exactly what we’ll do.
And if our environment isn’t right for your dog, whether due to anxiety, separation anxiety or other needs, we will always be honest with you.
Lately, we’re receiving more and more enquiries from new customers wanting boarding or daycare at short notice, without allowing time for trials.
Unfortunately, we simply cannot accommodate this.
Our four-week minimum is part of our business procedures, allowing us the time to meet our responsibilities and ensure your dog is ready.
🐾 We are NOT here just to take your money. We are here to do what’s RIGHT for your dog.
We will NEVER rush assessments, skip settling-in procedures or compromise a dog’s welfare just to secure a booking.
Whether it’s a day of daycare or a holiday stay, your dog’s happiness and wellbeing will ALWAYS come first ❤️
