07/05/2026
Update On Clinical Note Taking- Things Are Changing! ☺️
A note to all our clients, as of next week we will be using hands free technology that picks up important details and turns them into short written summaries for your pets clinical records. We store this summary for clinical reasons and ensure it includes information relating to pets care allowing us to improve our service and efficiency.
This involves software that uses AI technology and records our conversations with you. Our clinical members of staff will be trying out this way of note taking, and informing you when you come into your appointment, however if you'd prefer us not to use this during your pets consultation please do let us know. We'll always respect your choice.