15/07/2026
🩷 Terms & Conditions Reminder 🩷
Morning everyone,
I hope you’re all well!
While I completely understand that life happens, and I always try to be as flexible and accommodating as possible, I’ve recently had an increase in last-minute cancellations and missed appointments due to forgotten bookings.
As many of you know, my diary is currently booked around six weeks in advance, so it can be very difficult to fill appointments at short notice. I’m always happy to reschedule where I can, but unfortunately it’s no longer financially viable for me to absorb the cost of last-minute cancellations and no-shows.
As outlined in my Terms & Conditions, which every client signs as part of their consultation form, I kindly ask for at least 24 hours’ notice if you need to cancel or rearrange your appointment. This gives me the opportunity to offer the appointment to another client.
Appointments cancelled with less than 24 hours’ notice will incur a charge of 50% of the scheduled groom price, as it is often impossible to fill the appointment at such short notice.
In the event of a no-show, a 50% appointment fee will be charged. A 50% non-refundable deposit will also be required to secure any future bookings.
All clients receive a personal appointment reminder from me at least 24 hours before their appointment. If you’re not receiving these reminders, please let me know so I can check that I have the correct contact details for you.
Thank you all so much for your kindness, and continued support of my little business. It really does mean the world to me, and I truly appreciate each and every one of you.
I really don’t like having to enforce this policy, however it’s necessary to help keep my small business running. Thank you for your understanding
Laura
Beauty For Paws 🐾