
17/09/2025
We value all of our customers ❤️
Well nearly!
If you spend a fiver a week, give us your chat, tell us what your dog likes, how you are, ask how we are - you are treated in exactly the same way as the customer who spends £100 a week with us.
We appreciate your custom in the same way, will give advice in the same way, care about you in the same way.
We occasionally have folk who don’t shop with us for very, very long periods of time, then turn up telling us that because they want a one off high value order that they deserve special treatment, deserve extra discount and then muck us about playing one supplier off against another.
I consider myself so lucky that I have enough lovely customers who spend their fiver (or more) every week and who we value, that I don’t have to play these games and can happily tell folks who treat legitimate businesses like this to go do one 😊
Catherine