Hollow Park Veterinary Surgery

Hollow Park Veterinary Surgery Veterinary surgeons

11/08/2026

Staffing Announcement

Our very well loved Scott Crossan is moving on from furries to human nursing ❤️

Over the last year he has worked extremely hard completing an access course to obtain a place at University to enrol in Adult Nursing. This is no mean feat, as Scott has worked here part time at the same time as attending College having to do presentations, exams and assignments, of which is has obtained excellent grades.

He was also made Course Ambassador which is testament to his hard work and dedication at College.

Scott is our most long standing member of the team, having dedicated himself and shown great loyalty and commitment to Hollow Park for the last 20 years and his regular presence will be sorely missed by both colleagues, animals and clients alike.

We have shared many, many laughs (and some tears) with Scott over the years and his knowledge, skills and calm demeanour during urgent cases will be missed.

We are very fortunate to have worked with Scott for so many years.
He will still remain a member of the team, supporting and assisting us as and when his University timetable permits, however he wont be regularly in the Practice on a weekly basis as from the end of August 2026.

I’m sure you join us in wishing Scott all the very, very best with the next chapter of his life and for his massive contribution, loyalty and dedication to Hollow Park.

💕❤️💕❤️💕

Hope you are all enjoying the sunshine today 😍We were delighted to receive this absolutely beautiful gift from a Client ...
10/08/2026

Hope you are all enjoying the sunshine today 😍

We were delighted to receive this absolutely beautiful gift from a Client today❤️

Just thought we would share our gratitude.

Kind regards

Hollow Park

04/08/2026

Good Morning!

Hope everyone's week is going well.

Wee reminder to please use a secure cat carrier when bringing your cat to their appointment.

A carrier helps keep your cat safe, reduces stress during travel, and allows our team to handle them comfortably and safely.

Despite some cats being comfortable around other dogs, some dogs and other cats don't react well to a cat not being in a carrier in the waiting room.

If you need to borrow a cat carrier, please call us in advance. We might be able to provide a carrier for you to collect before your appointment.

Thank you for helping us provide the best care for your pet.

Kind regards & have a good week.

Hollow Park

23/07/2026

Veterinary Receptionist – Join Our Friendly Reception Team😃

We are looking for a friendly, organised, and enthusiastic experienced Veterinary Receptionist to join our busy and welcoming practice.

As the first point of contact for our clients, you will play a key role in creating a positive experience for both pet owners and their animals. You will be responsible for greeting clients, answering telephone calls, booking appointments, handling payments, maintaining accurate records, and supporting the veterinary team with day-to-day administrative tasks.

A more detailed job description can be provided on application.

We are primarily recruiting for a Veterinary Receptionist, however if the candidate also has animal handling or VCA skills, this can be considered.

The ideal candidate will have:
- Excellent customer service and communication skills.
- A friendly, compassionate, and professional manner.
- Strong organisational and multitasking abilities.
- Confidence using computer systems and managing appointments.
- The ability to remain calm and efficient in a busy and sometimes challenging environment.
- Ideally 2 – 3 years reception or customer service experience (veterinary or medical experience is desirable but not essential).
- A strong desire to make a difference and maintain high standards within the Practice.
- A strong team based approach.

We offer:
- A supportive and friendly team environment.
- Full training on our systems and protocols.
- Competitive salary (dependent on experience).
- Employee benefits and opportunities for professional development.

If you are passionate about working as a team, delivering outstanding customer care and enjoy working with both people and animals, we'd love to hear from you.

To apply, please send your CV and a covering letter to the email address below, explaining why you'd be a great fit for the role.

Email: [email protected]

Any queries, please email, please don't telephone as it will engage the lines.

Look forward to hearing from you.

Hollow Park

Good Afternoon.Hope you are enjoying the lovely weather and your pets are able to find ways to stay cool.There have been...
16/07/2026

Good Afternoon.

Hope you are enjoying the lovely weather and your pets are able to find ways to stay cool.

There have been a few instances this week where people haven't attended their appointments.

To help us provide the best possible care for all of our patients, we kindly ask that you attend your scheduled appointments or let us know as soon as possible if your need to cancel or reschedule.

Missed appointments or late cancellations mean that valuable appointment times cannot be offered to other pets who might need urgent care, particularly in the current warm weather.

Your cooperation helps us keep our schdule running smoothly, redues waiting times and ensures that every pet receives the attention they deserve.

Thank you for your understanding and support as always.

We look forward to see you and your pets.

Kindest regards,

Hollow Park

IMPORTANT NOTICE TO CLIENTSHope you are all well and the recent hot weather hasn’t troubled you too much.We have had a f...
09/07/2026

IMPORTANT NOTICE TO CLIENTS

Hope you are all well and the recent hot weather hasn’t troubled you too much.

We have had a few instances recently where owners have contacted us after 5.30 pm requesting an appointment that evening. In these instances the issue was not an immediate emergency and was something that could be booked in for the following morning.

We do appreciate that in some cases, a problem hasn’t become apparent until the owner has gotten in from work, and if this is a true emergency then we will do our utmost to provide prompt medical care that evening.

We tend to reserve 6 pm onwards for very sensitive cases, as this provides the patient and client privacy and time to say goodbye to their pet. This time is also put aside for true medical emergencies.

We wanted to provide clarity and reassurance and thought it might be useful to provide the triage system we use to determine the urgency of a case. Obviously if the end of day appointments are not filled, then of course we would see a non-emergency at that time of the day, however often these slots are filled ahead of time.

Many thanks for your ongoing support and understanding.

Hollow Park

23/06/2026

**Hot Weather Warning**

With the very hot weather forecast for this week, please find below, some advice from the SSPCA re the risk hot weather poses to your pets. Hope everyone enjoys our mini heatwave safely! Hollowpark♥

Walking & Exercise - Avoid the Midday Sun: Do all walking before 8 am and/or after 8 pm when temperatures are cooler.

The Pavement Test: Place the back of your hand on the pavement for five seconds. If it's too hot for your hand, it's too hot for your dog's paws.

When in Doubt: Sit out the walk completely; hot weather can be a fatal shock to a dog’s system.

Home & HydrationProvide Constant Access to Water: Always keep fresh, cool water accessible, and consider dropping a few ice cubes into the bowl.

Sun Protection: Dogs can suffer from sunburn. Apply pet-safe sunscreen to the nose and ears of at-risk dogs.

Provide Shade: Keep dogs in cool, shaded, well-ventilated areas of the house or bring them indoors during the hottest times of the day.

The Danger of CarsFatal in Minutes: Never leave your dog in a parked car, caravan, or glass conservatory, even with the windows cracked open or parked in the shade.

What to Do in an Emergency: If you see a dog in a parked vehicle showing signs of heat distress, dial 999 immediately to contact Police Scotland. You can also contact the Scottish SPCA directly on 0300 099 9999.

Recognizing Heatstroke - Be vigilant for these signs of potentially fatal heatstroke:Heavy panting, excessive drooling, and breathing difficulties. Lethargy, loss of coordination, or collapsing. Vomiting or diarrhea. If your dog displays any of these symptoms, try to cool them down immediately using very cold, wet towels on their armpits, neck, and groin, and contact a veterinarian as a matter of urgency.

Look at this wee cutie who attended today for his first puppy health check ♥ He was such a good boy 😍Remember that ge...
18/06/2026

Look at this wee cutie who attended today for his first puppy health check ♥ He was such a good boy 😍
Remember that getting a wee health check and vaccinating your puppy is one of the most important things to do in your first few weeks as a dog owner. Regular vaccinations help puppies grow into dogs who remain free of infectious diseases, and also prevents them from passing nasty diseases on to other animals.

05/06/2026

Good Afternoon

Hope your Friday is going well.

Just a wee note to say that this Monday 8th June we are having a staff training session between 3-4 pm.

Please can we ask that unless it is an emergency, that you avoid calling for appointments or prescriptions or stopping by to collect prescriptions during that specific time of 3-4 pm.

As always your cooperation and support is appreciated.

Many thanks.

Hollow Park 😀

19/05/2026

PRESCRIPTION REQUESTS

Good morning everyone! Just to highlight that from Monday 1st June 2026 we are moving to 48 hours notice for prescription requests. This change is resulting from our medication / consumable suppliers reducing the number of deliveries per week.
We obviously want to be sure we are always adequately stocked to meet clients needs - hence the move to requiring 48 hours notice for prescription requests.

Many thanks & best wishes.

Hollowpark

Address

4 Hollow Park Court, Maybole Road
Ayr
KA74TH

Opening Hours

Monday 9am - 1pm
2pm - 6pm
Tuesday 9am - 1pm
2pm - 6pm
Wednesday 9am - 1pm
2pm - 5pm
Thursday 9am - 1pm
2pm - 6pm
Friday 9am - 1pm
2pm - 6pm
Saturday 9am - 12:30pm

Telephone

+441292445678

Website

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