17/06/2026
One of my strengths is knowing what I don't know, and not ‘waffling’ in a cynical attempt to secure a sale.
A customer has just emailed me asking for help. As I have repeatedly said, I am not a tortoise keeper, so I am reluctant to advise. (Chickens, ducks, geese and doves are my forte.)
Just about every tortoise-related product, and the subsequent upgrades we offer, was originally conceived and developed by actual tortoise keepers and continues to be shaped by their experience.
Can anybody help this person, please? Thank you.
The email reads: ….. "I have stumbled across your website in my search for outdoor housing for a Sulcata tortoise (AKA African Spurred Tortoise) and wondered whether you might be in a position to help. He arrived in December 2022 as an abandoned juvenile and is now four years old. I understand that an adult Sulcata requires an insulated enclosure made of plywood, measuring approximately 10ft x 10ft and connected to an electrical supply. However, I am struggling to determine what would be appropriate.
Any assistance you can offer would be greatly appreciated.