15/07/2025
🐾 Important Flea Policy Update 🐾
I’m always happy to help with your dogs even when they’re dealing with fleas. However, because fleas are a serious concern in a grooming environment, I want to make sure everyone understands our updated policy:
✔️ If your dog has fleas and you let me know in advance, I will gladly groom them. They will be scheduled as the last appointment of the day, and there will be an additional flea treatment fee. This helps protect all of my clients’ pets and my business.
❗ If you bring your dog in with fleas without notifying me ahead of time — especially during a mid-day appointment — you will be charged a FULL groom fee and asked to reschedule.
Why this is important to my business.
A dog coming in with fleas unannounced can force me to close my business for up to 24 hours for cleaning and sanitizing, which means I lose income and have to delay other clients’ appointments.
I appreciate your honesty and cooperation so I can keep providing safe, high-quality grooming for every dog in my care.
Thank you for understanding
Kaley