20/10/2025
There have been a lot of discussions in the media and on social media over the last week following the CMA release of preliminary findings from their review of the provision of veterinary services.
At Dukes Equine Vets, we are proud to be an independent practice, with no external shareholders and no targets to meet.
As an independent practice we already do much of what the CMA is recommending - we list our prices for regular procedures on the website, provide itemised invoices, offer estimates for planned procedures and are transparent about the business ownership. We discuss options and always prioritise horse welfare whilst making sure to give the client options.
We had hoped that the CMA review might have addressed some of the problems created by the phenomenal rise of corporate practice over the last 15 years. However the corporates have allegedly spent over 3.5 million lobbying the CMA and the “review” may end up being nothing of the sort. If they have nothing to hide, why spend all that money? Is it fair that political lobbying may well in fact change the policy in favour of the people they are supposed to be investigating because of this lobbying? Is it fair that the report has been submitted in full to the big 6 corporates and yet not to independent practices? Fair or not life goes on and we will continue to support our clients.
One of the things that it looks like the review will suggest is to promote the use of online pharmacies for fairer competition. What it fails to mention is that the online pharmacies are largely owned by the same big corporate businesses, whilst independent practices are legally obliged to purchase medications through wholesalers.
Like many businesses we have seen our costs rise rapidly in recent years and some price rises have been unavoidable. We continue to work hard to find ways to help our owners manage the cost of veterinary care, such as the prompt payment bonus, health scheme and free visit for 3/more horses.
At Dukes Equine Vets, we pride ourselves on compassionate clinical care, 24 hours a day, 7 days a week, 365 days a year. As always our priorities remain clear : Empathy, respect and compassion alongside veterinary clinical skills, development, horsemanship and sustainability.
If you are taking your small animals to a vet practice owned by a corporate company, please remember to be kind to the vet or vet nurse looking after your pet. The vets do not control the pricing and we all do this for a lifestyle because we care about animals and their humans. Veterinary mental health is a huge concern, with su***de rates 4 times the national average, alongside high rates of burnout and anxiety. The reporting of this CMA review has provoked a lot of negative comments towards vets online and in person, please remember this can be harmful to receive or read for a vet struggling with their mental health.
As the veterinary world navigates the CMA review, we stand by our values at Dukes Equine Vets and stay proudly independent.