06/12/2026
We are the first to say groomers deserve to be fairly compensated. A burnt out groomer is a dangerous groomer, and groomers who are undervalued are on a fast track to burnout, which is a big reason why there’s such a shortage in this industry.
But this is the other side of that conversation.
When clients are unfairly charged and sent home with an unfinished dog and no real explanation, it creates mistrust that makes it harder for every groomer doing their job with integrity to justify their pricing and earn the trust they’ve worked so hard to build.
We want groomers to be paid well. We also want clients to be treated fairly. Those two things aren’t in conflict, unless someone is taking advantage of the other.
This is why we’re stepping outside of our usual uplifting positive content today, because this kind of behavior does damage to all of us who’ve worked so hard to build trust and healthy relationships with our clients in this industry.
Let us know what you think in the comments below!
•
•
•
•
•
