10/20/2026
🐾 A Kind Reminder From Our Veterinary Team 🐾
We understand that when your pet requires medical attention, emotions and stress can run high. Our team is committed to providing compassionate care while accommodating as many patients as our staffing and resources safely allow.
Unfortunately, over the past couple of months, verbal abuse towards our staff has become an increasingly common occurrence.
While we understand that these situations can be stressful, verbal abuse, yelling, threatening language, or disrespectful behaviour toward our team will not be tolerated.
Please understand that when we are unable to accommodate your pet, it is not because we don’t care. We have limitations in staffing, time, and resources, and can only safely manage so much. When possible, we will always do our best to recommend alternative options for care.
Thank you to everyone who continues to show our team patience, kindness, and understanding.🐾