Pathfinder Pet Care & Dog Ranch

Pathfinder Pet Care & Dog Ranch Free Range, Positive Reinforcement, Fear Free - Full Service Pet Care servicing Richmond, BC and Delta, BC

OUR COMPANY

- Licenced
- Insured & Bonded
- Certified in Pet First Aid

OUR SERVICES

* Private Dog Walking
* Group Adventure Dog Walking
* Dog Boarding
* Pet Sitting
* Pick-up & Delivery Service Available

Visit our website for rates. www.PathfinderPetCare.com

Office Hours:
Mon to Fri: 9am - 5pm

All services are by appointment only.

Hello Pathfinders, I am posting this on behalf of a well known client. Unfortunately Lizzie isn't doing well now that he...
04/10/2025

Hello Pathfinders, I am posting this on behalf of a well known client. Unfortunately Lizzie isn't doing well now that her parents have welcomed a baby into their family. She has always been a sensitive, anxious girl, but the addition of a baby has been stressing Lizzie. Lizzie does have fear reactivity when she gets overwhelmed. It's an unfortunate situation, so her family is looking to help Lizzie thrive by finding her a new home without children as their lifestyle has changed.

Lizzie is an Australian Shepherd / Border Collie mix, age 5. She is a sensitive girl with some reactivity when she doesn't feel safe. She has stayed at the Pathfinder Ranch many times and we understand her behaviour and needs. She does really well in our care. She needs a calm home with no children. She does really well with structure, routine and plenty of exercise. She is smart and affectionate. She can have a suitable dog sibling. She requires slow introductions with dogs and people. The key is to respect her threshold (personal space) and let her know she is safe. In the right environment she will thrive and Chantale at Pathfinder can help teach her new owner how to understand her behaviour, read her body cues and support her. Lizzie is healthy with no previous health concerns, she is spayed, and her checkups/vaccines are all up to date.

Please contact Chantale at Pathfinder Pet Care and Dog Ranch if you would like to meet Lizzie who is looking for a private adoption. This post will be active until she finds the right home.

03/27/2025

Dear Pathfinders,

I've just received a copy of an incredibly nasty letter that was sent to all our clients by some recent ex-employees. They have stolen client emails and are trying to sabotage myself and Pathfinder by portraying themselves as "whistleblowers".

I'm taking this action very seriously and will be in contact with authorities, legal council and proactively the SPCA as I am not going to let anyone think your pet is ever at risk while in our care. If I was a client reading all the things being "reported", I would be absolutely horrified, and if it were true, I would never want my pet to return.

Now, many of you have known me in the context of Pathfinder for years. I've earned your trust to care for your pet, ensuring it's safe, loved, never in distress or at risk of any harm. I can share with complete authenticity that I have never broken your trust. If there has been any issue, Iโ€™ve taken accountability. The change in staff is a good thing and I look forward to moving forward with a team that can uphold Pathfinder's values.

I've never been through this type of experience with employees, so I'm taking it one step at a time. It's very hurtful and emotional for me as this is an attack on my integrity, reputation and livelihood... everything I've worked to create and more importantly, it threatens the relationship I have with you and your pet. What I can guarantee is that I will always have your "pet's back" and you never have to worry if it's being mistreated in any way. You have trusted me and Pathfinder with your pet's care and I want to continue to earn your trust every day.

If you want to ask anything, come tour and look behind the scenes, whatever you need in order to know deep in your gut that I'm not hiding anything ... I will do it. I am very passionate about the service we provide and take great pride in being a certified animal care provider. Your pet is family and I hope you can continue to trust me with its care for many years to come.

Sincerely,

Chantale Fontaine
Owner / Operator
Pathfinder Pet Care and Dog Ranch
Since 2011

02/05/2025
Balto is a very sweet rescue staying with us and is looking for a foster or adopter ASAP
01/29/2025

Balto is a very sweet rescue staying with us and is looking for a foster or adopter ASAP

Here's a festive recap of some of our paws-itively holly & jolly pups with Santa! ๐ŸŽ…๐Ÿคถ From our Pathfinder friends to fres...
12/27/2024

Here's a festive recap of some of our paws-itively holly & jolly pups with Santa! ๐ŸŽ…๐Ÿคถ

From our Pathfinder friends to fresh new faces, we're all about spreading the cheer to our furry friends! ๐Ÿถ๐Ÿพ We'd love to see you visit next year!

Thank you Steveston Merchants Association (SMA) for hosting Santa with the Dog Parade!

As Santa departs for the North Pole once again for the year, we wish you all happy holidays and we hope you all had a ve...
12/26/2024

As Santa departs for the North Pole once again for the year, we wish you all happy holidays and we hope you all had a very merry Christmas! ๐ŸŽ…

Thank you Bosley's by Pet Valu for hosting pup photos with Santa!

Tail wags from the Pathfinder Team! ๐ŸŽ„๐Ÿถ๐ŸŽ„

A sad farewell to our Pathfinder friend, Henry. Henry passed away unexpectedly at home this week from an undiagnosed hea...
12/06/2024

A sad farewell to our Pathfinder friend, Henry. Henry passed away unexpectedly at home this week from an undiagnosed health condition. We have so many special memories of Henry at the ranch, as he was a weekly regular. We will miss our sensitive playful buddy. Our deepest sympathy goes to his family Chris & Pat.

A big thank you to all our supporters who were cheering us on at the 2024 Richmond Business Excellence Awards Gala on No...
11/26/2024

A big thank you to all our supporters who were cheering us on at the 2024 Richmond Business Excellence Awards Gala on November 21. We were chosen as top 3 finalists for "Small Business of the Year". What an honour and accomplishment!

Congratulations to all our Nose Work - Level 1 graduates and participants! Here's our missing pic of Kitty and Milo
11/26/2024

Congratulations to all our Nose Work - Level 1 graduates and participants!
Here's our missing pic of Kitty and Milo

STEVESTON HOLIDAY DOG PARADE: Sunday, Dec 15 at 11:00 a.m. Start at Phoenix Pond bridge at the balloon arch. Ends at Gul...
11/24/2024

STEVESTON HOLIDAY DOG PARADE: Sunday, Dec 15 at 11:00 a.m. Start at Phoenix Pond bridge at the balloon arch. Ends at Gulf of Georgia Cannery NHS.

Dress your dog as Santa, an elf, a reindeer, the Grinch, or any holiday-themed costume and walk along the boardwalk. You can dress up too!

DOG PHOTOS WITH SANTA Sunday, Dec 15 from 11:15 a.m. to 1:00 p.m in front of the Gulf of Georgia Cannery



Congratulations to all our Nose Work - Level 1 graduates and participants! Elizabeth & Caper ||| Marilyn & IzzyKitty & M...
11/19/2024

Congratulations to all our Nose Work - Level 1 graduates and participants!
Elizabeth & Caper ||| Marilyn & Izzy
Kitty & Milo ||| Wendy & Maximus
Mary & Jasmine ||| Erin & Gracie

We are thankful for all the support from our community, our hardworking team, and the pets and their families we have co...
10/19/2024

We are thankful for all the support from our community, our hardworking team, and the pets and their families we have come to know and love. ๐Ÿพ

Thank you for choosing to support a small business.
Pathfinder Pet Care & Dog Ranch

Big Big News!Winner to be announced at the Richmond Chamber of Commerce, Business Excellence Awards Gala on November 21,...
10/19/2024

Big Big News!

Winner to be announced at the Richmond Chamber of Commerce, Business Excellence Awards Gala on November 21, 2024.

SMALL BUSINESS OF THE YEAR: Honours a business with 1 โ€“ 10 full time employees that demonstrates continual growth, excellence, and leadership, operating with integrity and passion while being committed to the wellbeing of its employees and the broader community. This award recognizes financial success, community engagement, and a superior business model, regardless of the business size.

Thank you to all our amazing clients and supporters who have been a part of our journey.

Lady is up for adoption! Hey everyone, we've been fostering "Lady" for about six months at the Pathfinder Dog Ranch and ...
10/10/2024

Lady is up for adoption! Hey everyone, we've been fostering "Lady" for about six months at the Pathfinder Dog Ranch and now she's officially up for adoption. She's great with people, kids and dogs - very well socialized. Check-out her profile on Pet Finder. Her rescue organization is ARC - Animal Rehabilitation and Care Rescue Society. Please reach out if you know someone who could give her a great forever home. https://www.petfinder.com/dog/lady-73409121/bc/richmond/arc-animal-rehabilitation-and-care-rescue-society-bc252/

Address

13800 No. 3 Road
Richmond, BC

Opening Hours

Monday 8am - 5:30pm
Tuesday 7:30am - 6pm
Wednesday 7:30am - 6pm
Thursday 7:30am - 6pm
Friday 8am - 5:30am
Saturday 9am - 5pm
Sunday 9am - 5pm

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Our Story

It was Chantale Fontaineโ€™s (Founder & Manager) special connection with her adopted Golden Rozzi, which inspired her to create Pathfinder Pet Care in 2011. Combined with Chantale's education in business and growing up in an entrepreneurial household, it was inevitable she would start a company of her own.

Pathfinder's success is built on its strong values providing companionship and making business decisions based on the best interests of the pets in mind. Chantale understands dogs' needs: a strong desire for human companionship, stimulating exercise and a sense of belonging.

Over the years working with hundreds of dogs, Chantale has become an expert in understanding and working with various dog personalities, breeds, challenges and building trust and confidence.

Visit our website for rates. www.PathfinderPetCare.com