07/08/2026
Frequently Asked Questions
As I am completely dependant on the home owner's cooperation, please read the following information so I am able to provide the best, safest experience possible for your pet.
Please review with anyone else present at the time of grooming.
How does it work?
I arrive at your home with everything required to fully groom your pet and clean up. That includes a case with my supplies/ equipment, a grooming table, chair and, at times, high velocity blower.
How big of a space is required?
My table is 3ft x 2ft, plus room for my chair and supplies. I require enough space to fully walk around the table. The home must be clean, smoke free with clear pathways.
Can I be home during the groom?
A calm, quiet environment is required. It is best if there are zero interruptions during the grooming process, which includes calling out to me or the dog from another part of the house or outside the room I am working in. Yes, you can be home but your dog must not know you are. 😉
While grooming cats, I request a second person be present for the full duration of the groom to assist.
What time does my appointment start?
I pride myself on my punctuality and reliability. If you are my first appointment of the day, I generally show up 10-15 minutes early to set up. Unfortunately, I am unable to work around delays in the home and expect to proceed as scheduled.
If you are not the first appointment of the day, arrival time depends on travel time from previous appointments and an ETA will be provided.
Do you confirm appointments?
Yes! Confirmation of appointments is crucial to my business, as "no shows" does not really apply. I will contact you the day before your scheduled appointment to confirm. If I do not receive a response by 7:00 PM that same day, the appointment will be considered cancelled, and I will adjust my schedule accordingly. If an appointment is not cancelled before my arrival and the appointment does not proceed, compensation in the amount previously quoted for the appointment, will be required before any future appointments can be booked.
How and when do I pay?
Payment is required before or at the time of the appointment, not after I leave.
E-transfer & cash are accepted.
Email is [email protected]
