01/14/2026
Dear US clients,
We wanted to share a quick update regarding orders shipping to the United States.
Due to stricter U.S. customs and FDA regulations, some shipments may take longer than usual to clear customs. In some cases, U.S. Customs may also charge import or duty fees. These fees are set by U.S. Customs and the shipping carrier, not by us.
Because customs decisions can vary from package to package, even similar orders may be treated differently. Any duties, taxes, or import fees charged by U.S. Customs are the responsibility of the recipient.
We are doing everything we can on our end to ensure all paperwork is accurate and to help shipments move through customs as smoothly as possible. We truly appreciate your patience and understanding.
If you have any questions about your order, please don’t hesitate to reach out, we’re always happy to help.
Thank you so much for your continued support,
Kasia