Arlo & Company

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Kitchener, ON
Arlo & Company

Arlo & Company offers a range of in-home pet care services in Waterloo Region. Always fear-fee.

01/01/2025

I don’t usually make New Year’s resolutions, but my partner and I have a tradition: we save three favorite photos each month and review them together on January 1st.

2024 was a tough year.

The quote, “The horrors persist, but so do we,” stayed with me on repeat.

As a business owner, there’s always planning and reports to tackle as we enter a new year - but that can wait. For now, I will enjoy my photo recap of moments of joy in 2024. It felt only fitting that I create an Arlo & Company-specific photo recap of all the amazing animals I have been honoured to care for this year. I am sitting with the awe and gratitide that 3 photos simply can’t capture them all.

If I were to have a resolution for 2025, Id’ say: to regularly acknowledge how wonderful it is just to be here. Doing a job that I love so deeply.

09/06/2023

4 years ago we brought this nugget into our lives. My sweet, anxious, clever, and silly girl.

She turned me into the millennial dog mom whose entire personality is now her dog. Including her business branding. And I think I’m okay with that.

My love for this dog truly cannot be captured in a social media post.

Happy adoptiversary, Arlo!

04/11/2023

Sharing a little throw back for National Pet Day. Same same, but different.

This is one of my favourite photos of me as a kid with the dog who I grew up with. Literally. My mom brought this abandoned hound mix home a few days after I was born!

I see so many of Sparky’s qualities in Arlo. Her fierce front that hides a soft and nervous soul. Her desire to run wild, but come back home to her people for bedtime snuggles.

Her hatred of bath time.

It is amazing to share some of the same outdoor spaces with Arlo that I used to enjoy with Sparky.

This National Pet Day I am reflecting on all the pets (past and present) who have had a huge impact on my life.

How will you celebrate?!

03/21/2023

365 Days Later...

Happy 1 year-in-business to me!

The last 365 days have been… a ride. If I am being honest, I am still processing a lot of it.

This past year has brought me so many wins:

-my amazing clients supporting me in making the leap from “hobby” dog walker to business owner

-new clients sharing their homes and welcoming me into their pet care team

-spending my days learning from, playing with, and caring for some truly incredible animals

But I would be foolish to ignore the many challenges that came with starting a service-based small business, while still in the middle of a pandemic. While still dealing with life, and learning, and chaos. Maybe I’ll have some intelligent reflections on this some day… but today is for taking a really deep breath, and being thankful for my community’s support.

I look forward to continuing this work that I absolutely love - hopefully for years to come!

May Year 2 bring balance, sustainability, support, and even more puppy cuddles.

Thank you for an incredible 365 days.
-Emily

09/03/2022

When I have to be away from Arlo, I love a good photo update!

That is why I always provide quick but personal updates to my clients throughout the day, giving them photos and highlights of how their pet is doing.

At the end of each stay, whether a Drop-In Visit or my All Inclusive Overnight Care, the pet guardians also receive a full Summary Report by email! These outline the key activities and updates from their pet’s adventures with Arlo & Company (and some of my favourite photos from the service).

Here is a quick example of what your Summary Report might look like!

Let me know in the comments what you as a pet parent would love to see in a summary update from your pet sitter.

07/31/2022

Out of Office ☀️

I will be taking a break to spend some quality time with Arlo & my family starting on August 1st, and returning on August 8th.

I will not be responding to DMs, emails, or texts from clients during that time. I appreciate your patience and will get back to all messages as soon as I can after this short vacation.

Cheers to sleeping, snacking, and re-charging. Just as Arlo would want it.

07/29/2022

✨Client Appreciation ✨

This little model is Toby! At 13 years young, I joke with his mom that my wish for the world is that all senior dogs can have Toby’s level of pizazz! He is the sweetest little snuggle bug - but also keeps me on my toes for walks and playtime.

Toby is a rescue pup that came to his humans with some health concerns. It is my absolute pleasure to make sure that my stays with him are as comfy and safe as possible, tailoring his day to his unique needs!

07/25/2022

I’ve said it before, and I’ll say it again: my job as your pet sitter is to ensure your fur family is safe and happy while you are away.

There are some simple ways that I prioritize your pet’s well-being while they are in my care:

Encouraging rest - sleep is critical to your pet’s positive mental health. Just like us humans, you may notice that without rest your pets become irritable or anxious. Between activities it is important that my presence in their home can still be peaceful and relaxing, giving them a chance to snooze when they need it!

Free to express themselves - our pets are fantastic communicators, we just need to learn to listen! While in my care, I do my best to learn about each pet as an individual in order to best support their needs, allowing them to be their goofy, authentic selves in the process!

Providing choices - we dictate nearly every aspect of our pets’ lives… Their overall well-being can be increased by providing choices in any (safe) way possible. That can look like following your dog’s lead on their walk, providing multiple toy options to pick from, and having different cozy spaces available for their naps (see my first point!).

What else do you do for your pets to prioritize their well-being? Let me know in the comments!

06/14/2022

✨I’ve got you covered ✨

It can be very intimidating to have someone care for your pets (and your home) while you are away.

Providing services directly from a client’s home (often for extended periods of time) involves A LOT OF TRUST. That is a core part of my job that I never have, and never will, take lightly.

I am covered and bonded by insurance to give myself & my clients peace of mind.

Prior to any service - I will always offer a FREE “Meet & Greet” session, an opportunity for new clients (human & animal) to meet me, ask all the questions, and ensure I am a good fit for their family.

If you want to know how else I build trust with my clients, or how I can support your pet care needs, reach out to me! I’d love to hear about your fur family.

06/05/2022

✨Client Appreciation ✨

This gorgeous girl is Kori! A client of mine since before Arlo & Company’s official existence.

Kori is a very sweet & loving girl who is working very hard with her people on her confidence out on walks and when being home alone. She’s got BIG FEELINGS and needs some love and reassurance to tell her that the world isn’t as scary as it may appear. Truthfully, she reminds me a lot of Arlo, so she’ll always have a soft spot in my heart ❤️

I am so proud of Kori and her humans for their progress in supporting this pup with her anxiety and leash reactivity.

I am very thankful for the trust that both Kori and her mom have in me to meet her unique care needs.

06/01/2022

✨ Certified ✨

This past weekend, I had the opportunity to learn from Lesley of Mended Mutts and their (very) talented demonstration dogs for the Walks ’N’ Wags Pet First Aid course!

My first priority as a pet sitter is to make sure that my clients are safe, comfortable, and happy. I am thankful for this opportunity to learn the concrete skills that all pet owners and care professionals hope to never need to use.

Thank you to for hosting the session!

05/12/2022

You do not need to apologize to me for:

🐶 Barking: it is how your dog communicates! I would rather them be vocal and tell me their big feelings as opposed to being suppressed (that’s when bites can happen!). Whether barking out of excitement, or as a warning from an anxious dog that they need some space - I want to know how they are feeling.

🐾 Jumping up: unless this is a behaviour you are actively working on for your dog to avoid doing, I am A-OK. If they are excited to see me, I take that as a compliment!

👑 Your pet being “high maintenance”: I am here to help you meet your dog’s needs. Full stop. No matter what their routine, care instructions, or special requirements. We often emphasize labels such as “spoiled” or “high maintenance” when it comes to our pets - but chances are, those dogs are simply having their unique needs met and are living their best life. I am here for it!

Address

Kitchener, ON

Website

http://arloandcopets.com/

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