Neighbourhood Veterinary Hospital

Neighbourhood Veterinary Hospital Veterinary Hospital providing first opinion medical and surgical services to dogs and cats!

Dear Valued Clients and Members of the Kamloops Community,It is with a heavy heart that we share some important news wit...
03/07/2025

Dear Valued Clients and Members of the Kamloops Community,

It is with a heavy heart that we share some important news with our cherished clients and with the broader veterinary community of Kamloops.

As many of you know, Dr. Broschak and Dr. Helmers opened Neighbourhood Veterinary Hospital in October 2020, providing primary care services to our local pet owners. In February 2024, we expanded our commitment to the community by opening Phases Veterinary Emergency Hospital, offering 24-hour emergency care not only to Kamloops, but also to the surrounding regions of British Columbia. Since its opening, we have had the privilege of assisting thousands of animals at this new emergency facility.

Overall, the demands on both Dr. Broschak and Dr. Helmers, particularly in managing the operations of both facilities and in covering a combined total of over 200 hours per week, have proven to be unsustainable. After careful consideration, we have made the incredibly difficult decision to close our doors at Neighbourhood Veterinary Hospital and focus our full attention on Phases Veterinary Emergency Hospital.

We are truly sorry to be making this decision, and it does indeed feel like the end of an incredible era for the Neighbourhood team after pouring so much heart and soul into the clinic. In the end however, in order to continue to provide our extensive emergency services to this community, we need to start focusing more on our own work-life balance. Afterall, you cannot care for others if you do not care for yourself.
We are very lucky in Kamloops to have numerous excellent general practices available to us, and we are confident that these facilities will be able to welcome our clients and continue to provide the exceptional care that all of the pets in our community deserve.

Though we never wish a pet to be in need of emergency services, you will continue to be able to see and work with both Dr. Helmers and Dr. Broschak on an emergency basis at Phases Veterinary Emergency Hospital as they will both be working full-time at that facility.

The final day of operations at Neighbourhood Veterinary Hospital will be Friday March 21st, 2025.

After that date, all medical records can be obtained by contacting Phases Veterinary Emergency Hospital at 236-766-0450. Please note that our phones and email will no longer be active after March 21st, so kindly reach out to Phases for any inquiries or record requests.

For prescription refills or food orders, the last day to place requests will be Monday, March 17th. If you have questions or concerns about this, please contact Phases Veterinary Emergency Hospital.

While we are deeply saddened by this decision, our commitment to the Kamloops community remains unwavering. We are confident that our primary focus on emergency care will best serve the needs of this wonderful community moving forwards.

Thank you for your understanding and support during this time.
Sincerely,

Dr. Megan Broschak & Dr. Adrian Helmers
Owners, Neighbourhood Veterinary Hospital

RUFFWEAR SALE Stop by and shop 20-50% off all Ruffwear items! Leashes and Collars, Boots, Sweaters, Life Jackets, Toys, ...
02/24/2025

RUFFWEAR SALE
Stop by and shop 20-50% off all Ruffwear items! Leashes and Collars, Boots, Sweaters, Life Jackets, Toys, Bowls, and more!
*All discontinued colours are 50% off. All other inventory is 20% off!

Dear NVH'ers,It has come to our attention that some of our clients have recently received an email that falsely appears ...
02/06/2025

Dear NVH'ers,

It has come to our attention that some of our clients have recently received an email that falsely appears to be from our hospital. Please be advised that this spam email is not from us.

Our management team has been alerted and is actively investigating the matter. We want to ensure you that we are taking the necessary steps to resolve this issue as quickly as possible.

PLEASE NOTE:
All legitimate correspondence from Neighbourhood Veterinary Hospital will only be sent from the official email address, [email protected]. Please be sure to check the domain that these messages are sent from- If you receive any communication from a different email, please disregard and delete it.

We sincerely apologize for any confusion this may have caused and appreciate your understanding as we work to resolve this matter.

If you have any concerns or questions, please don't hesitate to reach out to us at [email protected] or call 250-980-2480.

Warmly,

The NVH Team

Unfortunately we are having issues with our phone lines again! We are working on fixing this situation. Please e-mail th...
01/22/2025

Unfortunately we are having issues with our phone lines again! We are working on fixing this situation. Please e-mail the clinic at [email protected], or stop by, if you require anything and we will be happy to help.
We apologize for this inconvenience, and will update this post with any new information.

Happy New Year NVH'ers!Similar to a "new year resolution", we want to ask you...Is there anything specific you would lik...
01/02/2025

Happy New Year NVH'ers!
Similar to a "new year resolution", we want to ask you...

Is there anything specific you would like to see on our social media in 2025?
Specific educational posts? Anything behind the scenes you want more information on? Case highlights? We want to know!

REMINDER: We are closed until January 2nd. On January 2nd, we will be available for retail only (no appointments). Any e...
12/30/2024

REMINDER: We are closed until January 2nd.
On January 2nd, we will be available for retail only (no appointments). Any e-mail or voice mail you may leave us throughout our closures will be worked on this day.

We will see you in the New Year!!

Miss Mara is so excited for the Holiday's that she is "howling" a carol for us!A reminder that we are now CLOSED until F...
12/24/2024

Miss Mara is so excited for the Holiday's that she is "howling" a carol for us!
A reminder that we are now CLOSED until Friday December 27th.

From all of us a NVH to you, we wish you a Happy Holiday! May your days be spent surrounded by loved ones, and filled doing what makes you (and your pets) happy!

Introducing: Fen and Freya!These sweet Maine C**n kittens were in recently for their kitten boosters. We are so excited ...
12/20/2024

Introducing: Fen and Freya!
These sweet Maine C**n kittens were in recently for their kitten boosters. We are so excited to see how gigantic these "little" loves grow to be!

We want to see your pets festive attire! Sweater? Accessories? Fancy collar? Post a photo in the comments.Photo featurin...
12/18/2024

We want to see your pets festive attire! Sweater? Accessories? Fancy collar? Post a photo in the comments.

Photo featuring Cedric in a holiday sweater and Herbert in a holiday sweater and Santa hat!

A reminder of our Holiday Hours coming into effect shortly!If you require any medication refills, or special order food,...
12/16/2024

A reminder of our Holiday Hours coming into effect shortly!
If you require any medication refills, or special order food, please contact us ASAP to get them to arrive before our closures through the holiday.

We love a good holiday decoration, but many of these can be dangerous to our pets (or our pets make them hazardous). Geo...
12/12/2024

We love a good holiday decoration, but many of these can be dangerous to our pets (or our pets make them hazardous). Geordi here is the perfect example of dangerous behaviours with our decorations. Being a kitten, he is very curious which can lead to disaster! Most problems we notice are with young, curious pets.
See below for the 3 T's to use caution with.

Trees: If you put up a tree to decorate, we suggest using protective measures if you have curious pets. Whether this is tethering the tree so it can not fall down, or being selective with ornaments that are not breakable.

Trinkets: Garlands, fragile decor, lights, stockings, "snow" foam, and so on. Curious pets may investigate these flashy items that are usually in storage. This can lead to these items breaking, or parts being consumed causing gastrointestinal problems (blockage being a main concern). If you have a curious pet, we encourage you to monitor their behaviours around them. If you must leave them home alone, securing them in a safe space is usually the best.

Treats: As always mentioned, keep sweet treats and rich foods away from your pets. Depending on the treat, you can see toxin related issues or gastrointestinal distress.

If you ever have questions about something your pet did, you can always call your family practise, or Phases Veterinary Emergency Hospital after hours, to see if you pet is at risk of any problems.

Need something for your canine companion this holiday season? Ruffwear is having a sale on MANY products! If you look at...
12/10/2024

Need something for your canine companion this holiday season? Ruffwear is having a sale on MANY products!

If you look at the "WOOF" side of our reception, you will notice many racks displaying 30% OFF Ruffwear products! These products are mainly colours that are being discontinued. Get them while you can because they will not be returning!

Products on sale include toys, leashes, collars, jackets, sweaters, harnesses and accessories. Colours include two very popular hues; Hibiscus Pink and Tumalo Teal! If you are looking for the perfect gift, or just to stock up for adventures to come, we recommend coming by ASAP to get the best selection.

Watch our stories for highlights of some products that are included in the sale!

Address

7 St. Paul Street West
Kamloops, BC
V2C1E9

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