07/15/2025
It has also come to our attention that the facility owners may be starting their own dog-related services. We want to clarify that this new venture is not affiliated with or endorsed by Tails and Traills in any way. We have no involvement in it, and it does not reflect our mission, standards, or business values.
To our amazing Tails and Traills community-thank you for your continued support as we navigate a sudden shift. 💛
We’ve been asked to step away from the facility we were using for Pup Club. Despite our best efforts to collaborate, the facility owners and our business philosophy did not align, specifically when it came to visibility, and the security of the facility. This decision, made with zero notice, reflects a misalignment in values, but also our unwavering commitment to your dogs’ wellbeing.
We know changes like this can raise questions. If you’ve prepaid for Pup Club, check your inbox for options to continue with us or receive a refund. And if you’ve heard otherwise, please reach out. We’re happy to clarify directly.
This may be a change in location, but not in Tails & Traills growth🐾 We’re already working on what’s next — stay tuned!
With love,
The Tails and Traills Team