02/06/2026
🚨 **Attention New Clients: Important Booking Policy Update!** 🚨
We’ve noticed an increase in inquiries from new clients who message us for appointments but don’t provide their details, only to reach out weeks later. When we inform them that the appointment is taken, we often receive messages of frustration.
We’re excited to welcome you and assist with your grooming needs, but please remember: your booking isn’t confirmed without your details. We can’t hold spots, so if we don’t hear back from you, we’ll assume you’re no longer interested.
If you check back a few days or weeks later with your information, please keep in mind that your spot is likely filled. We operate on a **first-come, first-served** basis to effectively serve all our clients.
Thank you for your understanding! We look forward to hearing from you soon! 🐾✨
