
06/08/2025
The Paws for Access report published by Assistance Dogs International has highlighted the ongoing challenges Assistance Dog handlers face globally when it comes to exercising their legal right to access public spaces. Despite laws in place across Australia and many other countries protecting these rights, discrimination is still occurring at an alarming rate.
Here’s what the report found:
🚫 43% of Assistance Dog handlers globally were refused access to a public place in the last 12 months.
📊 In Australia, the figure is even higher—58% of handlers experienced public access refusal within the past year.
😟 40% of survey participants said they had considered avoiding public areas due to previous negative experiences.
🚕 56% reported access issues when using transport options such as taxis, rideshare services like Uber and Lyft, and even public transport.
🐾 65% of respondents had experienced interference from untrained or fake Assistance Dogs including biting, lunging, or snapping, which can create anxiety, danger, and further barriers for legitimate Assistance Dog teams.
These numbers highlight just how much more awareness and education is needed in the community—especially among business owners and frontline staff. Access refusal not only breaks the law but also limits independence, safety, and quality of life for people living with disability. 🧡