JUDYS pet Grooming

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Australia
Tugun, QLD
JUDYS pet Grooming

Family owned/operated for over 35yrs. Highly recommended by local kennels, breeders and vets.

28/05/2026

There has been a fatal accident along the M1 tugun with both lanes closed, therefore traffic is banked up for kms we will do our best to get to the shop please do be patient and considerate we will get there asap

18/05/2026

Hello everyone, our internet is down, therefore our eftpos is out of action. All transactions from today have not gone through we will be contacting everyone shortly and send invoices. Apologies technology isn’t our friend today

15/05/2026

⭐️🐩TOWELS*TOWELS*TOWELS🐩⭐️

We are in need of more towels!!! Please if anyone has old towels that they could pass on to us we would be so so greatful🐾 Our current stock has a lot of wear and tear,extras would be fantastic!!! THANKYOU

22/04/2026

Good morning everyone, what a day before we even started MAJOR TRAFFIC DELAYS… we ourselves have been delayed close to 2 hours to getting to the salon. We apologise but please understand this is out of our control. We are working our quickest to catch up and get everything out in a timely matter.
PLEASE IF YOU CANT MAKE IT THATS FINE JUST LET US KNOW WE UNDERSTAND. All pick up times will be delayed today😣

18/04/2026

Just a reminder… we are year round booked up to 2 weeks in advance. If you are wanting a specific date,time or week it’s really important to book ahead. We try our best to accommodate everyone however we are only human and our jobs are an extremely physical one. We will not compromise our groomers physical and mental health for a “squeeze in or something sooner” groom. We work 6 days a week as it is,resting and looking after ourselves is important to us so we can continue to do our job. Being rude and disrespectful to our staff will not get you an appointment AT ALL it will get you on our “do not book list” you’ll not be welcome at our salon Thankyou to those who understand that we are busy and we do our best

01/04/2026

HAPPY EASTER EVERYONE!!
We are now closed till Wednesday the 8th of April.Have a safe and joyful break we look forward to a restful and fun time with our family❤️ALL MESSAGES AND ENQUIRIES WILL BE RESPONDED TO UPON OUR RETURN❤️

25/03/2026

EASTER IS ALMOST UPON US!!!

We are *FULLY BOOKED* now till after the Easter break.

Just a quick reminder although we know it’s a busy time of year PLEASE BE ON TIME TO PICK UP YOUR PETS.

Our drop off windows are more then a generous amount of time to get your pet to us, (it is a whole hour 8am -9am / 12:30 -1:30 ) if you arrive outside those times your appointment WILL BE CANCELLED, if you are given a designated appointment time that is outside these times you have a 10minute grace period after that your appointment also will be AUTOMATICALLY CANCELLED please be kind if we choose to cancel you we need to get on with our day and service others that have turned up on time and done right by us

13/03/2026

Just this week alone we have had 10 no call no shows😡😡 PLEASE IF YOU CANNOT MAKE YOUR APPOINTMENT LET US KNOW!!! Don’t waste your or our time with booking something that you don’t show up for.

Saturdays appointments are our most requested appointments PLEASE if you cannot make it be kind and let us know

spots are booked for weeks sometimes months in advance. We do not do same day or most of the time same week appointments we are consistently booked way ahead of time so please if you are wanting an exact date/time that suits your schedule BOOK WELL IN ADVANCE.

22/01/2026

We have been very busy this week, we celebrated the wedding of our oldest daughter Khlea, the weather was outstanding and we were very blessed with such a perfect day. We would like to thank everyone for their well wishes and understanding with having this time off to enjoy hosting their big day. We are back in salon tomorrow to resume normal schedules

12/01/2026

WE ARE BACK❤️

After 3 weeks off we are back in the salons, what this means is we have over 700 calls and messages on our voicemail/txts/ messenger so we ask that patience is required.
We will do our very best to get through as many as we can. Anyone who has left nasty, degrading snarky or rude messages,you will be taken off our schedule we aren’t the groomers for you we work really hard during the year to have holidays with our family we want to enjoy our time off

SOME HOUSE KEEPING RULES
> please be on time for your arrival and pick up of your pets we are not a daycare
> payment, are to be made at the time of service, we are a business and also have bills and staff to pay this year there will be no credit or IOU
> changing of appointments, we cannot simply change the service you have booked for, upgrading isn’t possible,we schedule certain amounts of time for specific services anything that takes more time simply cannot be catered to. To ensure you book the right service speak to our staff upon booking to avoid disappointment. We can downgrade your service as it’s less work,trying to upgrade on the same day is not possible be sure you book appropriately.
> booking ahead of schedule is the best way to get a day/time that you prefer.we are year round booked at least 2/3 weeks in advance in the spring/summer those wait times can stretch out to 4/5 weeks.
> the glass gate !!!PLEASE DO NOT OPEN IT!!!
DO NOT JUST LET YOURSELF OR PET INTO OUR SALON YOU WILL BE NOT SO NICELY TOLD TO LEAVE IT ALONE OR TOLD TO PLEASE NOT ENTER!!! It’s there for everyone’s safety LEAVE IT FOR ONE OF OUR STAFF TO OPEN it has a sign on it that says staff only we would appreciate that that rule is followed
> express grooming… we understand that sometimes you need you pet out sooner, this can be accomplished if PRIOR arrangements are made, an express fee will be charged to you for the convenience of having your dog worked on straight through.
> aggressive pets, this is a non negotiable, please be upfront if you have left another salon due to your groomer expressing concerns of aggression with your pet please don’t withhold this information as this is dangerous for our groomers and could cause harm to your pet if they are biting at our equipment
> cancellation or not showing up. This one we will be enforcing this year too many times last year we had no call no shows not only is this frustrating to our staff it also doesn’t allow us the time to call someone else in to fill the missed appointment. We now require a 24 hr cancellation notice if 24 hrs isn’t given 50% of your grooming fee will be invoiced to you. We understand things happen and we are flexible, we will do our best to work you back into the schedule but please understand that you may have to wait a few weeks to get back in.

Address

Kaleena Street
Tugun, QLD
4224

Website

https://judys-pet-grooming.com/home

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