Our Story
Welcome to Equine Image!
Here at Equine Image, we endeavour to create the perfect image for you and your horse in the show ring.
We have over 20 years experience of making and repairing all types of false tails, as well as mane extensions, false plaits and forelocks.
All products in our range are Australian made, using high quality horse hair.
False tails and mane pieces can be to made to order - simply provide a hair sample or picture of your horse's mane or tail! Or alternatively, you can buy off the rack from our pre-made and ready-to-go stock, as seen here on our page.
News: Soon, we will be providing care packs for our false tails. Also, keep an eye out for show preparation and horse care items!
We currently make false tails in the natural loop range, but will soon be expanding our styles to suit individual horses requirements.
Post photos showing our products in action! Use the hashtag #EquineImage or post to our page!
As we grow, so will our product range. If you have any suggestions, or require a more personalised or custom product that we stock, please let us know as we will only be to happy to help.
Contact us here on our page, or personally (Jess Smith or Jocelyn Smith) for any orders or queries.
Refund And Exchange Policy Return and Refunds are available on purchased tails only 7 days after the tail is received. It must be unused / unaltered/ undamaged.
Communication is required before returning the tail.
postage must be registered or express and the barcode must be sent through before posting back.
Buyer to pay return post on the tail.
Refund is only for the cost of the tail not the postage.
If paying via Paypal be aware there will be fees with paypal on the refund to the buyer and I will only refund the same way the buyer has paid.
If a tail is sent back with out communication or not sent via express or registered post or gets lost I do not accept responsibility on the lost tail in the post. I would suggest to take out insurance with Australia Post before sending back.
