Emerald and Cockatoo Emergency Support Team

Emerald and Cockatoo Emergency Support Team Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Emerald and Cockatoo Emergency Support Team, Melbourne.

The Emerald and Cockatoo Emergency Support Team are a volunteer group, trained and equipped to support our local community to recover from major local emergencies.

07/07/2025

Severe weather is expected across our network from tomorrow morning (Tuesday 8 July).

Damaging winds gust up to 90km/h and rainfall are predicted in the north eastern suburbs, across to the Dandenong Ranges and towards Warragul. Blizzard conditions are also possible in Alpine areas.

These conditions can increase the risk of trees falling on powerlines, causing power outages across our network.

Customer and community safety is our priority - here are some tips to help you be power prepared:
- Life support customers, please be ready to activate your emergency plan. Call our priority line anytime on 1800 818 832.
- If you're in immediate danger, call 000. For emergency services, call the SES on 13 25 00.
- Keep away from fallen or damaged powerlines, assume all wires are live.
- Report faults and emergencies on 13 17 99.
- Look out for fallen trees and debris and never enter floodwaters.
- Have battery operated torches and radios in a place easy to access - keep spare batteries handy too.
- Charge your battery packs so they're ready to power your mobile phones.
- If you have an electric water pump, stock up on bottled water.
- Make sure you can open your garage or fence manually so you can leave your home if the power goes out.
- Fill an esky with ice to keep your food and drinks cool.
- Keep some cash on hand in case electronic payment systems go down during an outage.
- If your power goes out, check Outage Tracker for latest restoration times: www.outagetracker.com.au

Please stay safe and share this information with friends and family.

27/06/2025

Hi Yarra Ranges and Cardinia 👋

During the severe storms in your area in 2021, we handed out free battery charging power banks to help customers charge their phones during an outage.

While they were helpful at the time, these power banks will now be reaching the end of their natural shelf-life.

Some of these power banks may have stopped working or malfunction over time.

If you still have one of these AusNet branded, wood-grained style power banks and it shows any signs of deterioration, we recommend taking it to your nearest battery or electronics recycling drop-off point.

You can visit the following websites for more information:
· www.cardinia.vic.gov.au/ewaste
· www.recyclemate.com.au/
· www.sustainability.vic.gov.au/recycling-and-reducing-waste-at-home/small-acts-big-impact/small-act-take-batteries-to-recycling-point

For more information on battery safety visit: www.productsafety.gov.au/consumers/be-safe-around-the-home/safely-use-batteries-and-technology/lithium-ion-batteries-guide --next-steps-if-a-product-is-unsafe-

Yarra Ranges Council Cardinia Shire Council

20/06/2025

With the potential for thunderstorms and strong winds to prevail in parts of the state from early next week, VICSES is encouraging Victorians to begin preparing their properties now in advance of any adverse weather.

To ensure you’re ready if gusty conditions develop, the weekend is the perfect time to clean your gutters, trim back any overhanging branches on your property, and secure any outdoor furniture and trampolines which could be turned into projectiles in high winds.

To stay up-to-date with any warnings issued in your area, visit VicEmergency, download the VicEmergency mobile app and set your personal watch-zone, or visit www.bom.gov.au/vic.

If you require VICSES assistance in a storm emergency, call 132 500, or call 000 in a life-threatening situation.

One of the simplest ways you can support our local emergency services is to make sure you never block their access. Plea...
14/06/2025

One of the simplest ways you can support our local emergency services is to make sure you never block their access.

Please read and heed the post below.

Want to find out more about us? Interested in volunteering opportunities? Come down to the Hills Hub today and check out...
25/05/2025

Want to find out more about us? Interested in volunteering opportunities? Come down to the Hills Hub today and check out the Volunteer Expo from 10-3pm

Our members had a great time cooking and serving the free community bbq at the Emergency & Energy Family Fun Day. It was...
30/03/2025

Our members had a great time cooking and serving the free community bbq at the Emergency & Energy Family Fun Day. It was a great opportunity to talk to community members about the services we provide and how they can prepare for looking after themselves before, during, and after disasters, emergencies and severe weather events.

Thank you to all of our members who volunteered their time today 💚

If you’re interested in volunteering with us or finding out more, please message our page or email [email protected]

We have some fantastic community groups and supporting agencies coming along tomorrow to our Emergency & Energy Family F...
29/03/2025

We have some fantastic community groups and supporting agencies coming along tomorrow to our Emergency & Energy Family Fun Day, including our own fantastic Emergency Support Team - Local People Helping Local People.

Join us at the Hills Hub Emerald from 10am-3pm to find out more about what you can do the prepare for before, during and after emergencies, disasters and severe weather events in our local area AND find out more about ways to support the fantastic volunteer organisations in our area - from emergency services to the groups below to the many other active groups. See you there!

Find out more from:
🔹Emerald Playgroup 🔸 Fernlea Community House 🔹 Rotary Club of Emerald 🔸Life Saving Victoria 🔸 Emerald Village Association Inc. 🔸 Lions Club International - Emerald

Will we see you tomorrow? Our FREE Emergency & Energy Family Fun Day is on at Hills Hub Emerald from 10am-3pm.FREE coffe...
28/03/2025

Will we see you tomorrow? Our FREE Emergency & Energy Family Fun Day is on at Hills Hub Emerald from 10am-3pm.

FREE coffee from Barista on the Move (first 100), FREE face painting (10am-1pm) and FREE sausages in bread (first 150) cooked and served by our very own friendly Emerald & Cockatoo EST volunteers!

Come and find out all about energy resilience options from AusNet and Energy Safe Victoria and how to prepare for what to do before, during and after emergencies, disasters and extreme weather from our local emergency services, Council and other agencies. There will be information sessions, demonstrations, interactive displays, giveaways and more. See you there!

Have you ever wanted to get a better understanding of fire behaviour and what influences it? At our Emergency & Energy F...
28/03/2025

Have you ever wanted to get a better understanding of fire behaviour and what influences it? At our Emergency & Energy Family Fun Day this Sunday at Hills Hub Emerald, Emerald Fire Brigade and members from our other local CFA brigades will conduct a demonstration using real fire on the Burns Table, showing fire behaviour in different situations.

Witness firsthand how different materials react to fire in different conditions and learn about fire safety measures relevant to our local conditions. A fascinating demonstration for all ages - starts at 12.30pm, this Sunday in the area beside the Library/Hills Hub building in Emerald. See you there!

*note the Burns Table demonstration is subject to safe weather conditions on the day

Do you want to know more about safe use of generators, solar power, battery systems and other options for energy resilie...
27/03/2025

Do you want to know more about safe use of generators, solar power, battery systems and other options for energy resilience? Energy Safe Victoria will be at our Emergency & Energy Family Fun Day presenting an information session from 1.45pm to 2.15pm this Sunday at Hills Hub Emerald so you can find out more!

Did you know SES Emerald Unit respond to road rescues in our area? You can come and check out their Rescue Unit and watc...
27/03/2025

Did you know SES Emerald Unit respond to road rescues in our area? You can come and check out their Rescue Unit and watch a demonstration (1.10pm) at our Emergency & Energy Family Fun Day this Sunday from 10am-3pm at Hills Hub Emerald.

You can also find out lots more local info from AusNet, Emerald Fire Brigade, Cockatoo Rural Fire Brigade(CFA), Clematis Volunteer Fire Brigade, Macclesfield Fire Brigade (CFA), Victoria Police, Ambulance Victoria, Energy Safe Victoria and Cardinia Shire Council

Don't forget the free coffee, BBQ and facepainting! See you there!

We promised you an action-packed, informative Emergency & Energy Family Fun Day and here it is - checkout our timetable ...
27/03/2025

We promised you an action-packed, informative Emergency & Energy Family Fun Day and here it is - checkout our timetable of demonstrations and information sessions, as well as lots of emergency vehicles and equipment on display! *****THIS SUNDAY, 10am-3pm at Hills Hub, Emerald*****

*Blue sessions are held inside the Hills Hub, the Red and Orange sessions are held on the old netball courts beside the library/Hills Hub building.

Come and find out more about what you can do before, during and after a local emergency or severe weather event to ensure your personal our household safety plan is ready when you need it.

Don't forget, free coffee, BBQ and kids activities as well!

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Melbourne, VIC

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