04/02/2026
🐾 Important update to our emergency after-hours services 🚨
Due to a nationwide shortage of veterinarians & extreme burnout within the profession, it is no longer sustainable for our team to provide traditional after-hours services on our own.
To ensure we can continue to support you & your pets when we are closed, we have partnered with VetChat, who will triage our calls.
What this means for you -
When calling our after-hours number, VetChat will connect you with an experienced, registered Australian veterinarian - 24/7! They can help assess your pet, guide you on next steps & let you know if emergency in person care is needed right away or if it can safely wait until morning. VetChat can also direct your call to one of our own veterinarians if required.
*Please note that a fee applies when using this service.
Our after-hours phone number remains the same - 6642 7442
This decision was not made lightly, we thank you for your understanding, kindness & ongoing support 🤍